Geleen Iris Rivera
Summary
Dynamic School Nurse with expertise in health education and emergency response. Coordinated successful immunization programs and trained staff on safety protocols, significantly enhancing student well-being. Managed medication administration effectively while building strong relationships with parents and faculty to support a positive learning environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
School Nurse
The International School of Macao
Macao
08.2013 - Current
- Collaborated with teachers to develop health education programs for students and staff.
- Provided guidance on nutrition and wellness to promote healthy lifestyles among students.
- Liaised with parents regarding student health concerns and treatment plans regularly.
- Coordinated immunization programs in compliance with local health regulations effectively.
- Trained staff on emergency response procedures to ensure student safety during incidents.
- Maintained accurate records of student health information.
- Administered and supervised administration of prescription medication to students.
- Contacted parents or medical facilities when student condition warranted.
- Responded quickly to emergency situations involving student health issues.
- Collaborated with teachers and other staff members to ensure a safe learning environment for students.
- Provided health services to students, including first aid and administering medication.
- Provided direct health care services to students involving triage, evaluation, and first aid care for illness and injury.
- Implemented school policies related to health and safety of students.
- Performed routine inspections of the school premises to identify any potential hazards or risks to student safety.
- Educated faculty members on recognizing signs of illness in students.
- Inventoried and ordered medical or office supplies or equipment.
- Instructed classes on nutrition, hygiene, and disease prevention.
- Organized health awareness activities throughout the year such as flu shot clinics.
- Reviewed and updated existing protocols for various health-related topics such as allergies or asthma attacks.
- Changed dressings on wounds.
- Reported pertinent information to authorities in cases of child endangerment, neglect or abuse.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered first aid and emergency care to students in a diverse school environment.
Nurse
The Doctor's Clinic Macao
Macao
03.2013 - 07.2013
- Monitored patient vital signs and reported changes to the healthcare team.
- Assisted in surgical procedures by preparing instruments and maintaining sterile fields.
- Documented patient assessments and interventions in electronic health records.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Used sterile techniques to prepare patients for procedures.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Assisted physician with examinations, tests and procedures.
Teaching Assistant
The International School of Macao
Macao
07.2012 - 02.2013
- Facilitated group discussions and supported students during lessons to promote engagement.
- Assisted teachers in preparing instructional materials and organizing classroom activities.
- Delivered one-on-one tutoring to enhance understanding of key concepts.
- Monitored student behavior and guided adherence to classroom rules.
- Supervised children during activities, fostering a safe and positive environment.
- Contributed to educational setting through gentle discipline and encouragement of student initiative.
- Maintained effective organization of classroom resources and learning spaces.
- Established positive relationships with students, parents, and faculty to enhance collaboration.
Surveillance Officer
The Venetian Macao
Macao
05.2010 - 05.2012
- Monitored surveillance feeds for suspicious activity across casino floor.
- Collaborated with security team to respond rapidly to incidents and emergencies.
- Reported security breaches and incidents to management for thorough investigation.
- Maintained accurate logs of surveillance activities for detailed record-keeping.
- Coordinated comprehensive coverage by collaborating with security personnel across monitored areas.
- Adhered to policies regarding confidential information and restricted areas throughout shifts.
- Documented major monetary transactions, including cash counts and coin bagging procedures.
- Submitted detailed reports of all incidents, including descriptions of individuals involved.
Receptionist Supervisor
Hsin Chong Engineering Company
MAcau
03.2008 - 02.2010
- Supervised front desk operations and coordinated daily reception activities.
- Managed staff schedules to ensure adequate coverage and high service quality.
- Trained new receptionists on company protocols and customer service standards.
- Addressed customer inquiries promptly, resolving issues professionally.
- Implemented process improvements to enhance efficiency in front desk operations.
- Conducted performance evaluations to support staff development initiatives.
- Analyzed call volume trends to identify opportunities for improving customer service delivery.
- Maintained office supply inventory and placed orders to meet demand.
Receptionist
Sky 21 Bar and Restaurant
Macao
01.2007 - 02.2008
- Greeted and welcomed guests with professionalism and friendliness.
- Managed phone calls, directing inquiries to relevant staff members.
- Coordinated dining arrangements and scheduled reservations for guests.
- Maintained cleanliness and organization of reception area consistently.
- Assisted guests with inquiries regarding menu items and special events.
- Supported management in daily operations and customer service functions.
- Scheduled and confirmed appointments efficiently.
- Provided exceptional customer service to both internal and external clients.
Education
Bachelor of Science - Nursing
Ago Medical And Education Center
Legazpi City, Philippines10-2006
Skills
- Health education and promotion
- Medication administration and management
- Emergency response and first aid
- Immunization coordination and tracking
- Record keeping and documentation
Certification
- Macau Registered nurse with license no. EI2443
- Certified Adult First Aider by Red Cross Macau
Languages
English
Proficient (C2)
C2
Tagalog
Native
Native
Cantonese
Elementary (A2)
A2
Affiliations
Cooking and Gardening
References
References available upon request.
Timeline
School Nurse
The International School of Macao
08.2013 - Current
Nurse
The Doctor's Clinic Macao
03.2013 - 07.2013
Teaching Assistant
The International School of Macao
07.2012 - 02.2013
Surveillance Officer
The Venetian Macao
05.2010 - 05.2012
Receptionist Supervisor
Hsin Chong Engineering Company
03.2008 - 02.2010
Receptionist
Sky 21 Bar and Restaurant
01.2007 - 02.2008
Bachelor of Science - Nursing
Ago Medical And Education Center
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