GAVIN ROY
Battlefield
Summary
Recent finance graduate with a solid foundation and practical experience gained through academic projects. Proven ability to collaborate effectively within teams, tackle complex problems, and manage time efficiently. Eager to pursue a long-term career in commercial banking, committed to excellence and making meaningful contributions. Prepared to leverage skills and knowledge to support organizational goals and values.
Overview
7
7
years of professional experience
Work History
Shift Lead/Trainer/Server
Alamo Drafthouse Cinema
06.2021 - Current
- Ensure high-quality service is consistently provided to guests by taking orders and attending to customer needs throughout their movie and dining experience.
- Delegate daily tasks and responsibilities
- Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Support upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Train and mentor new staff on operational procedures and best practices.
- Maintain a clean and organized work environment, ensuring safety standards are met consistently.
- Accurately manage cash and credit card transactions.
- Coordinate with management to resolve customer complaints promptly and effectively.
Line Worker
Qdoba Mexican Eats
01.2019 - 10.2019
- Provided high quality customer service to Qdoba diners.
- Prepared and served food according to restaurant protocols.
- Ensured cleanliness of food preparation areas and dining area.
- Received payment and operated cash register.
Education
Bachelor of Science - Finance: Corporate And Investments
Missouri State University
Springfield, MO12.2025
High School Diploma -
Kickapoo High School
Springfield, MO05.2021
Skills
- Verbal communication
- Analytical problem solving
- Customer service
- Data analysis
- Effective multitasking
- Independently motivated
- Critical thinker
- Adaptable learner
- Microsoft Excel proficiency
- Meticulous attention to detail
Timeline
Shift Lead/Trainer/Server
Alamo Drafthouse Cinema
06.2021 - Current
Line Worker
Qdoba Mexican Eats
01.2019 - 10.2019
Bachelor of Science - Finance: Corporate And Investments
Missouri State University
High School Diploma -
Kickapoo High School