Gavin Hardy
Sullivan
Summary
Dynamic sales consultant with a proven track record at Laura Automotive Group, excelling in customer relationship management and objection handling. Leveraged attention to detail and time management skills to enhance product visibility and ensure client satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Laura Automotive Group
Sullivan, MO
01.2026 - Current
- Engaged customers to identify needs and recommend appropriate automotive solutions.
- Assisted in creating and maintaining promotional displays to enhance product visibility.
- Processed customer transactions accurately using point-of-sale systems.
- Provided product knowledge and guidance on vehicle features and benefits to potential buyers.
- Conducted follow-up communications with clients to ensure satisfaction post-purchase.
Pre Delivery Inspection Technician
Laura Automotive Group
Sullivan, MO
01.2024 - 01.2025
- Conducted thorough inspections of vehicles to ensure quality and safety standards met.
- Identified defects and discrepancies, documenting findings for corrective action.
- Utilized diagnostic tools and equipment to evaluate vehicle performance efficiently.
- Collaborated with service teams to address inspection issues promptly and effectively.
- Upheld dealership reputation for quality by consistently meeting or exceeding inspection standards set forth by manufacturers.
Apprentice Mechanic
Laura Automotive Group
Sullivan, MO
01.2023 - 01.2024
- Assisted in diagnosing vehicle issues using specialized diagnostic tools and equipment.
- Supported senior mechanics in performing repairs and maintenance on various vehicle models.
- Learned safety protocols for handling automotive parts and operating machinery effectively.
- Conducted routine inspections to ensure vehicles met safety standards and operational efficiency.
Lube Technician
Laura Automotive Group
Sullivan, MO
01.2022 - 01.2023
- Performed routine oil changes and fluid checks to ensure vehicle safety and performance.
- Assisted in maintaining service area cleanliness and organization to enhance operational efficiency.
- Utilized specialized tools for lubrication tasks, ensuring proper application and adherence to manufacturer specifications.
- Conducted diagnostic inspections to identify potential issues and communicated findings to senior technicians.
Porter
Laura Automotive Group
Sullivan, MO
01.2021 - 01.2022
- Maintained cleanliness and organization of vehicle inventory and dealership premises.
- Assisted customers with vehicle retrieval and delivery, ensuring a positive experience.
- Operated various cleaning equipment to uphold high standards of vehicle presentation.
- Coordinated with service teams to streamline the vehicle preparation process for sales events.
Education
High School Diploma -
Sullivan School District
Sullivan, MO05.2019
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Multitasking and organization
- Attention to detail
- Maintenance and repairs
- Work Planning and Prioritization
Timeline
Sales Consultant
Laura Automotive Group
01.2026 - Current
Pre Delivery Inspection Technician
Laura Automotive Group
01.2024 - 01.2025
Apprentice Mechanic
Laura Automotive Group
01.2023 - 01.2024
Lube Technician
Laura Automotive Group
01.2022 - 01.2023
Porter
Laura Automotive Group
01.2021 - 01.2022
High School Diploma -
Sullivan School District