Garrett Fessler
Ashland
Summary
Strategic Manager specializing in customer relationship management and operational efficiency. Optimized resources and improved team performance, significantly impacting inventory management. Enhanced customer satisfaction through effective communication and efficient inquiry resolution.
Overview
7
7
years of professional experience
Work History
Lumberyard, Receiving & General Manager
Menards
Columbia
08.2023 - Current
- Responsible for accurate receiving and inventory of over $65 million annually
- Operated the lumberyard, managed the morning stock program, facilities, security, and receiving department daily.
- Managed staff schedules, optimizing labor resources to meet customer demand.
- Addressed customer inquiries and resolved issues to improve satisfaction levels
- Created schedules and monitored payroll to remain within budget of $1.1 million annually
- Trained and mentored team members on company policies and procedures.
- Developed sales strategies to enhance customer engagement and satisfaction.
Building Materials Manager/ Contractor Sales
Menards
Columbia
12.2022 - 08.2023
- Managed inventory levels for building materials, ensuring consistent product availability to meet contractor demand.
- Assisted in pricing strategies by analyzing competitor offerings and market trends to optimize pricing decisions.
- Monitored inventory levels, reordered stock, and tracked shipments to maintain supply chain efficiency.
- Prepared bids for contractors in order to provide them with the best prices on materials.
- Created schedules and coordinated sales exceeding $13 million annually.
Assistant Yard/Receiving Manager
Menards
Columbia
07.2022 - 12.2022
- Managed inbound shipments and organized receiving schedules efficiently.
- Trained new staff on safe handling and receiving procedures.
- Implemented inventory control measures to maintain accurate stock levels.
- Resolved discrepancies in shipments through effective communication with suppliers.
- Received and staged incoming inventory for movement to storage or sales floor.
Outside Yard Team Member
Menards
Columbia
12.2018 - 07.2022
- Guided customers in product selection and addressed inquiries in outdoor yard area to improve customer satisfaction.
- Coordinated daily operations and organization of lumber and home improvement items to enhance customer accessibility.
- Operated forklift to move large items around the yard area
- Loaded and unloaded trucks for timely inventory replenishment.
- Monitored OSHA compliance to uphold safety standards in the work environment.
Education
Bachelor of Science - Natural Resources Science And Management
University of Missouri
Columbia, MO05-2022
High School Diploma -
Salisbury High School
Salisbury, MO05-2018
Skills
- Inventory management
- Customer relationship management
- Analytical skills
- Time Management
- Exceptional multitasker
- Effective communication
Timeline
Lumberyard, Receiving & General Manager
Menards
08.2023 - Current
Building Materials Manager/ Contractor Sales
Menards
12.2022 - 08.2023
Assistant Yard/Receiving Manager
Menards
07.2022 - 12.2022
Outside Yard Team Member
Menards
12.2018 - 07.2022
Bachelor of Science - Natural Resources Science And Management
University of Missouri
High School Diploma -
Salisbury High School