Galina Hamilton
Chesterfield
Summary
Strategic and analytical professional with more than 15 years of success in financial analysis and reporting. Talented in delivering advanced Excel and SQL reporting to plan, design, execute and evaluate report results. Highly adept in analyzing business needs using technical skills to provide data and information analysis. Proficient in advanced MS Excel formulas and functions to produce data-driven reports. Expert in creating reports writing SQL queries and analyzing SQL data.
Overview
16
16
years of professional experience
Work History
Sr Collection Strategy and Reporting Analyst
Verizon Enterprise
05.2010 - 12.2025
- Analyzed complex data sets to identify trends and insights for strategic decision-making.
- Developed comprehensive reports utilizing advanced Excel functions and BI tools to enhance data visualization.
- Collaborated with cross-functional teams to streamline reporting processes, improving accuracy and efficiency.
- Presented analytical findings to senior management, providing actionable recommendations for business strategy improvements.
- Developed custom reports to address specific business needs and support decision-making processes.
- Prepared monthly ad hoc reporting in alignment with client needs.
- Trained team members on the use of reporting tools, increasing overall productivity within the department.
- Used SQL to generate required reports and optimize query creation.
- Contributed to a positive work environment by actively participating in team meetings and offering valuable input during brainstorming sessions.
- Ensured data integrity by performing regular audits on data.
- Defined reporting requirements to support call center strategy and drive improvements.
- Served as subject matter expert on call center performance metrics analysis, design, development.
Education
MBA - Finance
Webster University
St. Louis, MOBachelor of Science - Economics And Engineering
Belarus Polytechnical University
Minsk, BelarusSkills
- Data analysis
- Advanced Excel
- SQL reporting
- Data visualization
- Process improvement
- Data integrity audits
- Call center strategies development
- Ad hoc reporting - Query Execution
- Trend identification
- Analytical mindset
- Accuracy and efficiency
- Adaptive learning
- Presentation materials
- Data collection
- Business requirements
Accomplishments
- Collaborated with IT team in the development of new Collection System.
- Developed the Audit process to ensure the accuracy of the collection activities within the organization we have supported
Languages
Russian
Native or Bilingual
English
Full Professional
Timeline
Sr Collection Strategy and Reporting Analyst
Verizon Enterprise
05.2010 - 12.2025
MBA - Finance
Webster University
Bachelor of Science - Economics And Engineering
Belarus Polytechnical University