Gabriele Ogle
Ballwin
Summary
Effective sales associate with expertise in customer service, strong communication, and visual merchandising. Committed to enhancing customer experiences and driving sales through engaging product displays and knowledgeable assistance to best help customers.
Overview
5
5
years of professional experience
Work History
Sales Associate
Spencer's Gifts
Des Peres
11.2025 - Current
- Assisted customers in selecting products and answering any questions they may have about those products
- Greeted customers and provided any information on sales or deals we may be running at that current time.
- Received and displayed product shipments on store retail shelves upon delivery.
- Demonstrated product features and benefits to customers to present what products could best catered to their specific needs.
- Arranged new merchandise with signage and built displays to entice potential customer sales and move overstock items to the stockroom to be later pushed out when room is available.
- Restocked shelves as needed to showcase as much unique product for sale.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Upsold additional items not only based on customer interests and needs, but provided useful alternatives to the customers benefit.
Assistant Manager
Spirit Halloween Store
Des Peres
08.2025 - 11.2025
- Reviewed completed tasks given to associate's to ensure consistency, quality, and conformance.
- Remained calm and professional when stressful circumstances occurred so I could confidently provide and implement solutions.
- Maintained up-to-date knowledge of company products to better assist any customer questions or concerns with said products.
- Managed customer service inquiries and complaints in a professional and calm manner to show compliance
- Completed thorough opening, closing, and shift change functions to maintain and meet the company procedures and policies.
- Handled exchanges and returns for customers in a timely and accommodating fashion to provide customer satisfaction.
- Maintained store appearance through consistent merchandising and inventory management.
- Collaborated with management to implement promotional displays and build merchandise set-ups to showcase as much unique product as possible.
Sales Associate
Spirit Halloween Store
Ballwin
08.2024 - 11.2024
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Received and displayed product shipments on store retail shelves upon delivery.
- Demonstrated product features and benefits for customers' needs.
- Assisted customers in selecting products and answering any questions they may have.
- Processed sales transactions efficiently and accurately at the register.
Sales Associate
Spirit Halloween Store
Chesterfield
09.2023 - 11.2023
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Received and displayed product shipments on store retail shelves upon delivery.
- Demonstrated product features and benefits for customers' needs.
- Assisted customers in selecting products and answering any questions they may have.
- Processed sales transactions efficiently and accurately at the register.
Courtesy Clerk
Dierberg's Market Place
Ballwin
07.2021 - 12.2021
- Engaged in conversation with customers to understand their needs and answer questions they may have for a product.
- Stocked shelves with merchandise while following the company guidelines.
- Greeted customers in a friendly and professional manner. If any promotions or sales were active, I would encourage the customer to check them out.
- Respectfully responded to customer requests or complaints in an appropriate manner.
- Assisted customers to the location of any product they were in search for with personal knowledge of store layout.
- While a customer was being checked out by cashier, I would bag their groceries in a safe and secure manner and load it into their cart.
- Routinely went to obtain shopping carts from outside to bring them in for any customers convience.
Education
Associate of Applied Science - Neuroscience
Saint Louis Community College
St. Louis, MO05-2028
Skills
- Customer service
- Effective communication
- Visual merchandising
- Inventory management
- Team collaboration
- Sales techniques
- Cash register operation
- Cash handling accuracy
- Excellent people skills
- Merchandising
- Store opening and closing
Timeline
Sales Associate
Spencer's Gifts
11.2025 - Current
Assistant Manager
Spirit Halloween Store
08.2025 - 11.2025
Sales Associate
Spirit Halloween Store
08.2024 - 11.2024
Sales Associate
Spirit Halloween Store
09.2023 - 11.2023
Courtesy Clerk
Dierberg's Market Place
07.2021 - 12.2021
Associate of Applied Science - Neuroscience
Saint Louis Community College