Gabriela Dominguez
Blue Springs
Summary
Skilled Bilingual Receptionist with a proven track record at Summit Achievement Center, enhancing office efficiency and atmosphere through expert front desk operations and customer interaction. Excelled in appointment scheduling and communication, significantly improving client satisfaction. Mastery in phone etiquette and time management showcases a blend of hard and soft skills vital for high-paced environments.
Overview
5
5
years of professional experience
Work History
Bilingual Receptionist
Summit Achievement Center
07.2023 - Current
- Managed front desk operations, greeting visitors warmly and directing them to appropriate personnel.
- Improved office communication by efficiently handling incoming calls and relaying messages.
- Scheduled appointments for increased office efficiency.
- Welcomed guests with professional demeanor, enhancing overall office atmosphere.
Receptionist
Blue Springs Fieldhouse
05.2020 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
BBA - Business Administration And Management
The University of Missouri Kansas-City
5000 Holmes St Kansas City,MO 6411005-2025
Skills
- Customer interaction
- Phone etiquette
- Front desk operations
- Appointment scheduling
- Communication skills
- Data entry
- Client greeting
- Email correspondence
- Time management
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Bilingual Receptionist
Summit Achievement Center
07.2023 - Current
Receptionist
Blue Springs Fieldhouse
05.2020 - 08.2022
BBA - Business Administration And Management
The University of Missouri Kansas-City
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