Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Navarro

Huntsville

Summary

Experienced in supporting users and troubleshooting systems within Windows 10 and 11 environments. Skilled in operating system installation, hardware maintenance, and technical troubleshooting. Proven track record in delivering exceptional customer service and resolving issues efficiently. Recognized for strong problem-solving, time management, and issue escalation skills.

Overview

2
2
years of professional experience

Work History

Assistant Night Manager

Sonic
Moberly
01.2026 - Current
  • Supervised night shift staff to ensure efficient operations and excellent customer service.
  • Trained new employees on service standards and operational protocols for consistency.
  • Responsible for closing the store, handling cash, and security.

Crew Leader

Sonic
Moberly
09.2024 - 01.2026
  • Collaborated with management to develop effective workflow processes.
  • Delegated daily tasks to team members to optimize group productivity.
  • Maintained updated knowledge of products and services offered by the company.

Education

High School Diploma -

Westran Highschool
Huntsville
05-2026

Computer Information And Technologies.

Moberly Area Technical Center
Moberly, MO
05-2026

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Appointment scheduling
  • Windows 10
  • Windows 11
  • Issue escalation
  • Installing Windows and Linux operating systems
  • Technical support

Timeline

Assistant Night Manager

Sonic
01.2026 - Current

Crew Leader

Sonic
09.2024 - 01.2026

High School Diploma -

Westran Highschool

Computer Information And Technologies.

Moberly Area Technical Center
Gabriel Navarro