Results-oriented HR professional with expertise in recruitment and employee relations. Strong communication, negotiation, and conflict resolution skills enhance workplace dynamics. Developed innovative staff development programs that improved team performance and productivity. Experienced in navigating complex HR software systems to optimize administrative processes.
Overview
8
8
years of professional experience
Work History
Restoration Office Manager
Chief Restoration Services, LLC.
Branson
01.2024 - Current
Oversee daily office operations, ensuring administrative processes run smoothly and efficiently
Coordinate job scheduling and dispatching of restoration crews based on project needs and urgency
Serve as the primary point of contact for customers, providing updates, answering questions, and maintaining high levels of customer service
Manage incoming calls, emails, and service requests, ensuring timely and accurate responses
Maintain and update job files, including documentation, contracts, photos, and compliance records
Assist with insurance claims processing by collecting required documentation and communicating with adjusters
Prepare estimates, invoices, and billing documentation; track payments and follow up on outstanding accounts
Support project managers by organizing project timelines, materials, and subcontractor coordination
Ensure compliance with company policies, safety regulations, and industry standards
Generate reports on job status, financials, and performance metrics for leadership review
Train and supervise administrative staff, fostering a productive and collaborative office environment
Coordinated schedules and appointments for project managers and field teams.
Organized files and documentation for project records and compliance purposes.
Evis Production
Georges, INC.
Cassville
05.2020 - 12.2023
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Maintained updated knowledge through continuing education and advanced training.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Validated the sterility of processed instruments by performing biological and chemical testing.
Performed chemical testing on raw materials and finished products according to established protocols.
Diagnosed malfunctions in production water systems using various testing methods.
Followed strict safety guidelines while working around heavy machinery and flammable liquids and chemicals at job sites.
Followed strict time lines of appropriate chemical testing and analysis of raw product.
Kitchen Staff Member
Roaring River Health And Rehab
Cassville
03.2018 - 05.2020
Prepared nutritious meals following dietary guidelines for residents.
Maintained cleanliness and sanitation standards in kitchen and dining areas.
Managed time effectively during meal preparation to ensure timely service.
Efficient meal prep time management.
Collaborated with team members to ensure timely meal service delivery.
Assisted in menu planning, considering resident preferences and nutritional needs.
Met daily crucial deadlines of meal times and dietitian appointments for each resident.
Communicated effectively with dietary staff about resident meal requests and concerns.
Managed inventory, ensuring proper storage of food supplies and ingredients.
Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
Carried out additional responsibilities to assist team and maintain workflow.
Moved smoothly between different cooking stations to assist with meal preparations.
Contributed to successful kitchen operations with smooth handling of daily checklists.
Performed other related duties as assigned by supervisor.
Inspected dining area prior to opening for any maintenance issues requiring attention.