Motivated and resourceful, with experience in customer support and financial services. Known for strong problem-solving skills and clear communication, helping to enhance client satisfaction.
Overview
4
4
years of professional experience
Work History
Intern
WFG, World Financial Group
St Louis
05.2025 - 06.2025
Assisted clients in understanding financial products and services offered.
Organized client files and maintained accurate records for easy access.
Participated in training sessions to enhance knowledge of financial services industry.
Cashier
Oriental Buffet
Festus
01.2021 - 05.2025
Handled customer complaints professionally and courteously.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Festus High School
Festus, MO
05-2025
Skills
Customer service
Financial literacy
Record management
Problem resolution
Team collaboration
Professionalism and etiquette
Languages
English
Professional
Chinese (Mandarin)
Professional
Leadership and Involvement
Participated in the Environmental Club and collaborated with local recycling companies to enhance community cleanliness and promote sustainability.