Fiona Johnson
Maryland Heights
Summary
Looking for a restaurant service job for the summer. What I lack in experience in this field I make up for by learning fast and adapting to new directions. I am a reliable employee who wants to show up on time, always ready to work.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Lolli And Pops
09.2021 - 09.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked above my rank, leading to a promotion where I stepped up when called upon during a time where we were short staffed.
Manager
Lolli And Pops
09.2022 - 01.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- A good sense of customer satisfaction
- Maintained knowledge of all products
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor of Science - Agricultural Science
Truman State University
Kirksville, MO05-2027
Skills
- Customer service
- Time management
- Staff training and development
- Operations management
- Policy implementation
- Schedule preparation
- Effective communication
- Outgoing and ready to learn
- Pick up quick and apply corrections effectively
- Learning new roles
Timeline
Manager
Lolli And Pops
09.2022 - 01.2024
Retail Sales Associate
Lolli And Pops
09.2021 - 09.2022
Bachelor of Science - Agricultural Science
Truman State University
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