Felicity Blankenship
Columbia,MO
Summary
Dynamic Hair Stylist with a proven track record at Khristie Blackmon, known for exceptional customer service and mastery in hair styling techniques.
A quick learner who has also excelled in fast-paced environments like Todd Wyrick's expos, demonstrating outstanding crowd management and client consultation skills. Achieved a loyal client base through personalized service and collaboration.
Overview
5
5
years of professional experience
Work History
Hair Stylist
Sports Clips
09.2024 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Learned and adapted quickly to new technology and software applications.
- Educated customers on products to maximize benefits.
- Resolved guest complaints about service or style.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Food Runner, Customer Service
Tap and Grill Brew Haus
06.2020 - Current
- Managed time effectively during busy periods by prioritizing tasks according to urgency while maintaining outstanding service levels consistently throughout the day''s events .
- Participated actively in post-event debriefs with the organizing team, sharing insights for future improvements in hosting expos successfully.
- Delivered knowledgeable product demonstrations that resulted in increased interest and engagement from attendees.
- Managed crowd control efficiently, maintaining a safe and orderly environment throughout the expo.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Education
Cosmetology License - Cosmetology
Paul Mitchell The School
Columbia, MO05-2023
High School Diploma -
Calvary Lutheran High School
Jefferson City, MO05-2021
Skills
- Advanced Knowledge of Hair Styling Vocabulary
- Client Consultation
- Appointment Scheduling
- Advanced Knowledge of Hair Styling Techniques
- Proficient in Microsoft Word
- Proficient in Microsoft Excel
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking
- Calm under pressure
- Organization and time management
- Problem resolution
Timeline
Hair Stylist
Sports Clips
09.2024 - Current
Food Runner, Customer Service
Tap and Grill Brew Haus
06.2020 - Current
Cosmetology License - Cosmetology
Paul Mitchell The School
High School Diploma -
Calvary Lutheran High School
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