Overview
Work History
Education
Skills
Timeline
Generic

Felicia Pace

Goodman

Overview

11
11
years of professional experience

Work History

Staff Accountant

C4 equipment rental
06.2023 - Current
  • Managed accounts payable processes efficiently.
  • Monitored outstanding balances and resolved discrepancies.
  • Ensured accurate and timely payroll distribution.
  • Enhanced systems to ensure precise time tracking.
  • Organized and maintained records efficiently.
  • Maintained data integrity through precise entry.
  • Investigated trends and patterns.
  • Compiled data into structured reports for decision-making processes.
  • Responded to incoming calls promptly.
  • Organized receipt records systematically.
  • Managed accounts payable and receivable processes to ensure accurate financial reporting.
  • Prepared monthly financial statements, enhancing clarity for management reviews.
  • Developed and maintained budgets, aligning departmental goals with organizational objectives.
  • Mentored junior accountants, fostering skills development and knowledge sharing within the team.
  • Collaborated with external auditors during annual audits, ensuring compliance with accounting standards.
  • Implemented cost control measures, optimizing resource allocation across departments.
  • Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
  • Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
  • Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
  • Participated in internal and external audit processes to establish accurate financial records and comply with Generally Accepted Accounting Principles and regulatory requirements.
  • Monitored cash flow closely to ensure sufficient funds were available for operational needs.
  • Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements, and month-end accruals.
  • Assisted comptroller with year-end financial audits.
  • Helped with preparation of year-end and statutory accounts to compare past reports and evaluate financial health of company.
  • Increased accuracy of financial statements through diligent attention to detail and thorough review processes.
  • Maintained fixed asset records and depreciation schedules to establish accurate calculations.
  • Prepared timely and accurate tax filings, ensuring compliance with federal, state, and local regulations.
  • Developed customized financial reports for various stakeholders to support strategic decision-making processes.
  • Coordinated with Human Resources department on payroll-related matters ensuring accurate compensation calculations for all employees.

Customer Service Representative

Alorica ally campaign
07.2022 - 02.2023
  • Assisting customers with the bank accounts and helping with any issues. For example online access, retrieving documents, debit card issues.
  • Answer customer phone calls
  • Document the details of the call.
  • Working overtime when necessary
  • Complete training
  • Follow safety guidelines to keep customers information safe.
  • Follow up weekly with supervisor for coaching.
  • Navigate 3 screens while multitasking
  • Show customer empathy
  • Record correct time daily

Sales Representative

Black Rain Ordnance
08.2019 - 05.2022
  • Answer and make phone calls.
  • Answer and send emails.
  • Excel
  • Microsoft word

Dispatcher

Chad hames trucking llc
01.2015 - 02.2018
  • Responsible for booking truck loads, including negotiating prices, loading and unloading appointment times, and equipment specifications.
  • Responsible for documents, including carrier packets, rate confirmations, insurance certificates, bill of ladings, pod's, tax documents, and other supporting clerical documents.
  • Prepared transportation schedules and routes for drivers.
  • Regularly communicated with brokers regarding updates for load locations, delays, pick-ups and drops.
  • Familiarity with phone etiquette, customer service, and documentation practices
  • Ability to interpret and adhere to DOT safety rules and guidelines
  • Ability to complete and review daily route paperwork, accurately
  • Working knowledge of Microsoft Word and Excel.

Magazine Representative

Scholastic Inc
08.2016 - 12.2016
  • Responsible for magazine customer communication, including information and sales.
  • Responsible for resolving customer complaints and issues relative to Scholastic's Magazine Online and Paper Subscriptions.
  • Responsible for resolving technical issues pertaining to online services.
  • Prepare numerous documentations pertaining to sales, mailings, correspondence, and supporting clerical documents.
  • 444 W Sarratt Road
  • Goodman, MO. 64843
  • October 28, 2016

Education

High school diploma or GED - undefined

Skills

  • Accounts Payable
  • Data Entry
  • Financial Report Writing
  • Phone Etiquette
  • QuickBooks
  • Microsoft Excel
  • Payroll
  • Administrative Experience
  • Microsoft word, Microsoft Excel, Keyboarding (3 years)
  • Bookkeeping
  • Bank Reconciliation
  • Clerical Experience
  • Accounting
  • Office Administration
  • Personal Assistant Experience
  • Accounts Receivable
  • Microsoft Outlook
  • Research
  • Customer service

Timeline

Staff Accountant

C4 equipment rental
06.2023 - Current

Customer Service Representative

Alorica ally campaign
07.2022 - 02.2023

Sales Representative

Black Rain Ordnance
08.2019 - 05.2022

Magazine Representative

Scholastic Inc
08.2016 - 12.2016

Dispatcher

Chad hames trucking llc
01.2015 - 02.2018

High school diploma or GED - undefined

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Felicia Pace