Rachael Jones
Lee's Summit
Summary
Skilled CNA/CMT with a track record of enhancing patient care and efficiency at Baptist Homes of Independence. Leveraged expertise in HIPAA compliance and patient transfers to elevate care standards. Demonstrated compassion and problem-solving abilities, significantly improving patient satisfaction and safety. Excelled in time management, ensuring timely and empathetic patient support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA/CMT Baptist Homes of Independence
Independence, MO
05.2024 - Current
CNA Hope Care
Kansas City, MO
02.2021 - 11.2021
CNA
Seasons Care Center
Kansas City, MO
09.2020 - 05.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Returns Processor
Cardinal Health
Kansas City, MO
11.2021 - 05.2021
CNA
Sunterra Springs
Independence, MO
04.2018 - 06.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Benton House of Blue Springs
Blue Springs, Lee's Summit, MO
09.2017 - 05.2019
- Skilled CNA/CMT with a track record of enhancing patient care and efficiency at Baptist Homes of Independence
- Leveraged expertise in HIPAA compliance and patient transfers to elevate care standards
- Demonstrated compassion and problem-solving abilities, significantly improving patient satisfaction and safety
- Excelled in time management, ensuring timely and empathetic patient support
- Lifted and repositioned non-ambulatory patients to prevent accidents and falls
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff
- Respected patient privacy rights while providing care services
- Provided excellent customer service by responding promptly to complaints and resolving issues quickly and professionally
- Communicated effectively with customers regarding return status updates
- Resolved customer inquiries regarding returns in a timely manner
- Developed strategies to reduce the number of returns and exchanges by improving quality control processes
- Inspected returned items for damage or defects prior to restocking
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Prepared residents for meals and assisted with feeding
- Utilized PPE appropriately and followed patient safety and infection control guidelines.
Education
High School Diploma -
Blue Springs High School
Blue Springs, MO05.2010
Skills
- Patient care
- HIPAA compliance
- Vital signs monitoring
- Time management
- Feeding assistance
- Patient transfers
- Compassion and empathy
- Attention to detail
- Problem-solving
Certification
- CNA
- CMT
Timeline
CNA/CMT Baptist Homes of Independence
05.2024 - Current
Returns Processor
Cardinal Health
11.2021 - 05.2021
CNA Hope Care
02.2021 - 11.2021
CNA
Seasons Care Center
09.2020 - 05.2021
CNA
Sunterra Springs
04.2018 - 06.2020
CNA
Benton House of Blue Springs
09.2017 - 05.2019
High School Diploma -
Blue Springs High School