Eve Dilly
St. Charles
Summary
Award-winning Assistant Manager and Sales Professional with a record of generating $300,000 in annual sales while supporting a retail location exceeding $1.5 million in yearly revenue. Recognized with Top Seller and Synchrony Top Financing Awards, highlighting expertise in team development, customer relationship management, and operational efficiency.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Midwest Clearance Center Furniture & Mattress
06.2021 - Current
- Supported management of retail store generating over $1.5 million in annual revenue through effective teamwork and operational assistance.
- Trained new employees on customer service protocols and sales techniques, enhancing team capability to deliver excellent customer experiences.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Coordinated inventory management and stock replenishment processes to ensure optimal stock levels and product availability.
- Oversaw financing applications and customer solutions.
- Generated approximately $300,000 in annual sales.
- Maintained detailed records of suppliers and their warranties.
Office Administrator
Alexander Construction
10.2019 - 03.2020
- Managed office operations, scheduling, records, and customer communications.
- Processed invoices and maintained accurate records of transactions.
- Assisted in preparing documents for bids and proposals.
- Automated office operations by managing client correspondence and data communications.
- Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
Server
Los Casadores
07.2017 - 07.2019
- Provided exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Addressed customer inquiries and resolved issues promptly, fostering customer loyalty.
- Ensured cleanliness and organization of dining area and tables, contributing to positive dining experience.
- Managed cash register and processed customer payments accurately.
Education
High School -
John F. Hodge High School
Saint James, Missouri12-2017
Oxford Royale Academy - Psychology & Creative Writing
Oxford Royale Academy
Oxford, UK12-2015
Skills
- Retail Management
- Sales Leadership
- Sales forecasting
- Inventory Management
- Business Operations
- Financing Programs
- Team Training
- Customer Service
- Microsoft Office
- Problem resolution
Career Achievements
- $300,000+ annual personal sales
- Assisted management of $1M+ annual revenue store
- Top Seller Award Recipient
- Synchrony Top Financing Award Recipient
- Top 3 Salesperson for 3 of 5 years
Accomplishments
- Top 3 Sales Award - 2022-2024
- Synchrony Top Financing Award - 2025
Timeline
Assistant Manager
Midwest Clearance Center Furniture & Mattress
06.2021 - Current
Office Administrator
Alexander Construction
10.2019 - 03.2020
Server
Los Casadores
07.2017 - 07.2019
High School -
John F. Hodge High School
Oxford Royale Academy - Psychology & Creative Writing
Oxford Royale Academy