Dedicated professional with experience in retail management and asset protection. Skilled in conducting audits, training teams, and implementing effective safety policies. Ready to contribute to operational excellence and team performance.
Overview
6
6
years of professional experience
Work History
Asset Protection Coordinator
Gap Inc
Kansas City, MO
04.2025 - Current
Conducted regular audits of security procedures to enhance loss prevention and safety strategies.
Collaborated with store management to implement training on asset protection policies.
Analyzed incident reports to identify trends and recommend corrective actions.
Utilized electronic surveillance systems to monitor store activities and deter theft.
Provided support during investigations by gathering evidence and documenting findings.
Engaged with team members to promote awareness of asset protection initiatives and resources.
Maintained a high degree of confidentiality while handling sensitive information related to ongoing investigations or litigation.
Assistant Manager
Gap Inc, Old Navy
Blue Springs, MO
09.2023 - 04.2025
Supervised daily operations to ensure adherence to company standards and policies.
Trained and mentored team members to enhance performance and customer service skills.
Developed strong working relationships with staff, fostering a positive work environment.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Store Manager
The Tile Shop
Lee's Summit, MO
05.2022 - 06.2023
Trained and mentored staff on product knowledge and customer service excellence.
Managed inventory levels, ensuring optimal stock availability and store presentation.
Developed and implemented sales strategies to enhance customer experience and drive revenue growth.
Oversaw daily operations, maintaining compliance with company policies and procedures.
Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.