Evan Culver
Liberty
Summary
Confident Personal Banker professionally handling complaints and problems to build customer loyalty. Skilled in handling transfers, processing checks, and presenting financial products to customers. Solid knowledge of personal banking practices and regulations. Find enjoyment in working as a part of a team.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Personal Banker
Academy Bank
Liberty
06.2025 - Current
- Assist clients with account inquiries and transaction processing.
- Educate customers on banking products and services available.
- Process loan applications and verify customer information efficiently.
- Meet monthly, quarterly, and annual goals
- Utilized banking software to manage accounts and transactions securely.
- Maintained accurate records of customer interactions and transactions.
Sales Associate
Verizon
Council Bluffs
06.2024 - 05.2025
- Assisted customers with product selection and service inquiries.
- Demonstrated Verizon products and services to enhance customer understanding.
- Processed sales transactions accurately and efficiently at the point of sale.
- Collaborated with team members to achieve daily sales goals and objectives.
- Handled customer complaints professionally, ensuring satisfactory resolutions.
- Educated customers about promotions, plans, and device features effectively.
- Utilized inventory management systems to track stock levels and reorder items.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Associate of Science - Business Administration
Northwest Missouri State University
Maryville, MO 08.2019 - 05.2026
Skills
- Customer service
- Financial analysis
- Sales strategies
- Relationship management
- Account reconciliation
- Data entry
- Problem resolution
- Team collaboration
- Banking software
- Fraud prevention
- Attention to detail
- Loan processing
- Upselling
- Verbal and written communication
- Transaction processing
- Teller support
- Utilizing AI tools and services to increase efficiency
Certification
- NMLS
References
References available upon request.
Timeline
Personal Banker
Academy Bank
06.2025 - Current
Sales Associate
Verizon
06.2024 - 05.2025
Associate of Science - Business Administration
Northwest Missouri State University
08.2019 - 05.2026