Eva Edwards
Bloomfield
Summary
Dynamic professional with a proven track record at Mercy Healthcare, adept in organization and verbal communication. Excelled in streamlining operations and enhancing team efficiency by over 30%. Renowned for building strong relationships and effectively managing time, showcasing a blend of hard and soft skills critical for diverse environments.
Overview
23
23
years of professional experience
Work History
Receptionist
Mercy Healthcare
08.2023 - Current
- Performed duties as per specified procedures.
- Optimized productivity and safety by cleaning and organizing work areas.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Ensured a welcoming experience by addressing visitors with expertise.
- Scheduled and verified appointments.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Special Education Teacher
Bell City School District
08.2020 - 05.2022
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Case Manager
Missouri Department of Family Services
06.2019 - 12.2020
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Special Education Teacher
Bloomfield R14 School District
09.2001 - 05.2018
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Education
Associate Of Science - Elementary Education
Three Rivers College
Poplar Bluff, MOMaster Of Science - Cross Categorical/ Autism
Southeast Missouri State University
Cape Girardeau, MO12.2017
Bachelor Of Arts For Teaching - Cross Categorical
Southeast Missouri State University
Cape Girardeau, MO05.2007
Skills
- Organization skills
- Time management
- Telephone skill
- Verbal and written communication
Timeline
Receptionist
Mercy Healthcare
08.2023 - Current
Special Education Teacher
Bell City School District
08.2020 - 05.2022
Case Manager
Missouri Department of Family Services
06.2019 - 12.2020
Special Education Teacher
Bloomfield R14 School District
09.2001 - 05.2018
Associate Of Science - Elementary Education
Three Rivers College
Master Of Science - Cross Categorical/ Autism
Southeast Missouri State University
Bachelor Of Arts For Teaching - Cross Categorical
Southeast Missouri State University
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