Eura Lynn Webb
St Louis
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
24
24
years of professional experience
Work History
Family Advocate
Lydia`s House Inc
08.2018 - 08.2022
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Identified available community resources and programs for families of disabled children.
- Managed heavy caseload of cases effectively through well-developed time management, organizational and task prioritization skills.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Completed home welfare checks to align with state and program guidelines.
Dental Assistant
Dr.Julie F.McCray Office DDS
06.1998 - 02.2017
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Dental Receptionist
DR. Julie F. Mc Cray DDS
05.1998 - 02.2017
- Crafted business plans that identified long term company goals and also detailed smaller goals to keep organization on track.
- Kept detailed records of office inventories and placed orders for more supplies.
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Managed office bookkeeping with insurance billing and patient payments.
Education
Associate of Science - American Sign Language (ASL)
Saint Louis Community College
St Louis, MO01.2017
Associate of Science - Medical Assisting
Missouri College
St Louis, MO06.1997
Skills
- Crisis Intervention Techniques
- Effective Prioritization Skills
- Effective Listening
- Critical Thinking
- Reading Comprehension
- HIPAA Guidelines
- Case Management Activities
- Problem-Solving Capabilities
- Patient Callbacks
- Bookkeeping Support
- Account Management
- Office Supplies and Inventory
- Medical Information Software
- Patient Relations
Timeline
Family Advocate
Lydia`s House Inc
08.2018 - 08.2022
Dental Assistant
Dr.Julie F.McCray Office DDS
06.1998 - 02.2017
Dental Receptionist
DR. Julie F. Mc Cray DDS
05.1998 - 02.2017
Associate of Science - American Sign Language (ASL)
Saint Louis Community College
Associate of Science - Medical Assisting
Missouri College
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