Erin Kearney
Bridgeton
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory processes, demonstrated during my tenure at Campbell's Snacks. Skilled in visual merchandising and active listening, I excel in creating engaging product displays and fostering positive customer relations. Achieved significant improvements in product availability and shopping experience through meticulous stock management and customer service excellence.
Overview
15
15
years of professional experience
Work History
Merchandiser
Campbell's Snacks
07.2021 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring and stock replenishment for optimal product availability.
Retail Worker
Walmart
09.2020 - 06.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Retail Worker
Target
11.2019 - 09.2020
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
Leasing Consultant
Midwest Diversified
07.2010 - 02.2013
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Greeted clients, showed apartments, and prepared leases.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
Education
High School Diploma -
Francis Howell Central
Saint Charles, MO06-2005
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Vendor relations
- Visual merchandising
- Sales techniques
- Space planning
- Active listener
- Stock replenishment
Timeline
Merchandiser
Campbell's Snacks
07.2021 - Current
Retail Worker
Walmart
09.2020 - 06.2021
Retail Worker
Target
11.2019 - 09.2020
Leasing Consultant
Midwest Diversified
07.2010 - 02.2013
High School Diploma -
Francis Howell Central
Similar Profiles
Bo TurnerBo Turner
Cracker Processor at Campbell's SnacksCracker Processor at Campbell's Snacks
Daniel NonnemakerDaniel Nonnemaker
Yard Jockey at Campbell's snacksYard Jockey at Campbell's snacks
Telisha ColemanTelisha Coleman
Seasoning Machine Operator at Campbell's SnacksSeasoning Machine Operator at Campbell's Snacks