Erin Ball
Saint Louis
Summary
Compassionate and professional pharmacist skilled in building patient and healthcare provider relationships. Demonstrates success in optimizing pharmacy operations and promoting a culture of continuous improvement to support patient health and safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Site/Community Pharmacy Manager
Genoa Healthcare
12.2024 - Current
- Managed daily pharmacy operations, ensuring compliance with safety and regulatory standards.
- Supervised pharmacy staff, promoting a culture of teamwork and continuous improvement.
- Implemented inventory control processes to minimize waste and reduce costs.
- Collaborated with healthcare providers to streamline patient care processes, medication adherence, and appropriate medication therapy for patients. appropriate medication therapy for patients.
- Developed strong relationships with patients, establishing trust through open communication and expert advice.
- Provided LAI medications to patients for psychiatric conditions as well as substance/alcohol use disorders.
Retail Pharmacy Manager
CVS Pharmacy
08.2024 - 12.2024
- Managed daily pharmacy operations, ensuring compliance with health regulations and company policies.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Collaborated with healthcare providers to enhance patient care through medication therapy management.
- Analyzed workflow processes, identifying opportunities for efficiency improvements in pharmacy operations.
- Developed a strong team through effective recruitment, training, and performance management strategies.
Pharmacist/Pharmacy Manager
Walgreens
09.2023 - 09.2024
- Dispensed medications accurately, ensuring patient safety and compliance with pharmacy regulations.
- Reviewed and interpreted prescriptions to identify potential drug interactions and contraindications.
- Provided counseling to patients on medication usage, side effects, and health management strategies.
- Managed inventory control, including ordering supplies and conducting regular stock audits for efficiency.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Pharmacy Student Intern
Barnes-Jewish Hospital
03.2017 - 10.2023
- Acquired hands-on experience with various pharmacy software systems, improving efficiency in managing electronic prescriptions and maintaining patient profiles.
- Streamlined workflow within the pharmacy team through efficient communication and coordination with fellow interns and pharmacists.
- Gained valuable experience in compounding medications, preparing IV admixtures, and dispensing controlled substances following established procedures.
- Expanded knowledge of specialty pharmaceuticals by assisting in the preparation and dispensing of high-cost medications for patients with rare or chronic conditions.
- Followed department policies, procedures and best practices for pharmacy operations.
- Reconstituted oral liquids.
Pharmacy Student Intern
Walgreens
08.2017 - 08.2023
- Assisted pharmacists in preparing and dispensing medications accurately.
- Provided exceptional customer service by addressing patient inquiries and concerns.
- Gained proficiency in using pharmacy management software for prescription processing.
- Educated patients on medication usage, potential side effects, and adherence strategies.
- Engaged in continuous learning of pharmacy laws and regulations for compliance assurance.
- Supported positive patient outcomes by effectively handling medication-related inquiries and offering timely solutions.
- Fostered teamwork among staff members by providing assistance when needed—such as restocking shelves or labeling containers—to maintain an organized workspace conducive to productivity.
- Demonstrated strong attention to detail while inputting prescription information into the pharmacy system for accurate record-keeping purposes.
- Developed professional relationships with patients through active listening, empathetic communication, and confidentiality practices.
Education
Master of Science - Pharmacy
Southern Illinois University Edwardsville School of Pharmacy
Edwardsville, IL05-2023
Skills
- Critical thinking
- Team leadership qualities
- Continuous improvement initiatives
- Staff training and development
- Vaccine administration
- Drug utilization review
- Insurance claim processing
- Quality assurance monitoring
- Prescription verification
- Patient counseling
- Teamwork and collaboration
- HIPAA compliance
Certification
- MO Licensed Pharmacist (2023-current): 2023037055
- IL Licensed Pharmacist (2023-current): 051305782
- Basic Life Support, American Red Cross (2/5/2026): 026GGGG
- Mental Health First Aid USA, National Council for Mental Wellbeing - 3/10/2025
Timeline
Site/Community Pharmacy Manager
Genoa Healthcare
12.2024 - Current
Retail Pharmacy Manager
CVS Pharmacy
08.2024 - 12.2024
Pharmacist/Pharmacy Manager
Walgreens
09.2023 - 09.2024
Pharmacy Student Intern
Walgreens
08.2017 - 08.2023
Pharmacy Student Intern
Barnes-Jewish Hospital
03.2017 - 10.2023
Master of Science - Pharmacy
Southern Illinois University Edwardsville School of Pharmacy