Erika Brewer
Chesterfield
Summary
Proficient in manufacturing sales, logistics, and customer service. I'm known for my positive attitude, eagerness to learn, and dedication to continuous improvement while fostering strong team collaboration.
Overview
7
7
years of professional experience
Work History
Key Account Specialist
Beltservice Corporation
09.2021 - Current
- Primary contact for key accounts across the Midwest.
- Managed order entry, pricing, product inquiries, and logistics coordination to streamline processes and improve client satisfaction.
- Collaborated with Outside Sales Representatives to enhance communication and provide comprehensive client support.
- Engaged with customers daily to discuss pricing and inventory levels.
- Provide technical manufacturing insight to guide customers toward the right product solutions.
- Supported sales growth through development of KPI-focused strategies and proactive problem-solving approaches.
Inside Sales Representative
Newco Coffee
10.2018 - 08.2021
- Developed strong client relationships through timely responses and in-depth product knowledge.
- Delivered responsive support to customers and sales representatives, enhancing client loyalty.
- Facilitated product troubleshooting, ensuring smooth order fulfillment and high customer satisfaction.
- Managed order and data entry with high accuracy and attention to detail.
Education
Associate of Science -
Hickey College
St Louis, MO01.2019
Associate of Arts - General Studies
STLCC
St. Louis, MO01.2016
Skills
- Inside Sales
- Customer Relations
- Client Support
- Order Management
- Returns Management
- Logistics Coordination
- Product Knowledge
- Manufacturing Knowledge
- KPI Tracking
- Continuous Improvement
- Product Troubleshooting
- Account updating
- Effective communication
- Proactive thinking
Timeline
Key Account Specialist
Beltservice Corporation
09.2021 - Current
Inside Sales Representative
Newco Coffee
10.2018 - 08.2021
Associate of Science -
Hickey College
Associate of Arts - General Studies
STLCC