Erieka Morgan
Kansas City
Summary
Innovative professional with several years of diverse experience. Skilled in enhancing systems, healthcare and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
Centerpoint Medical Center
01.2026 - Current
- Assisted nursing staff in monitoring patient vital signs and reporting changes.
- Provided compassionate care to patients, ensuring comfort and safety during procedures.
- Supported daily activities for patients, including hygiene and mobility assistance.
- Maintained cleanliness and organization of patient rooms and common areas.
- Utilized electronic health records systems to document patient information accurately.
Solutions Analyst
Oracle (Cerner)
11.2021 - 08.2024
- Served as a liaison between technical teams and non-technical stakeholders, simplifying complex concepts for improved communication and understanding.
- Enhanced customer satisfaction by providing timely support and addressing issues during the solution implementation process.
- Evaluated existing systems for improvement opportunities, recommending enhancements that led to increased operational efficiency.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Account Administrator
Waterone
06.2021 - 11.2021
- Monitored account discrepancies and coordinated resolutions to maintain financial integrity.
- Maintained accurate records of all transactions, ensuring compliance with company guidelines and local regulations.
- Consistently met deadlines under pressure while maintaining high levels of attention to detail in all accounting tasks.
- Managed and responded to correspondence and inquiries from customers and vendors.
Admin II
Maximus
03.2020 - 06.2021
- Managed time efficiently in order to complete all tasks within deadlines.
- Reviewed peer correspondence for quality assurance, providing corrective feedback to ensure consistency and accuracy in public communications.
- Maintained up-to-date knowledge of CDC guidelines and Covid-19 developments to provide informed responses and uphold agency standards..
- Worked well in a team setting, providing support and guidance.
Procurement Specialist
HNTB
08.2018 - 10.2019
- Executed procurement activities, ensuring compliance with organizational policies and ethical standards.
- Acquired proficiency in data entry for various financial and contractual systems contributing to the Accounts Payable, Billing, and Contracts departments accuracy.
- Facilitated procurement activities by liaising with internal stakeholders and monitoring compliance with supplier agreements, identifying and addressing noncompliance issues.
- Learned specific data entry such as Accounts Payable, Billing, Contracts, and other needs in each department.
Education
Certificate - Medical Assistant
Concorde Career College
Kansas City, MO04-2009
High School Diploma -
Excelsior Springs Tech High School
Excelsior Springs, MO04-1999
Skills
Time Management
Microsoft Programs
Healthcare
SAP
Oracle
Ticketing Systems
Troubleshooting
Problem Solving
Document Management
Multitasking
Timeline
Patient Care Technician
Centerpoint Medical Center
01.2026 - Current
Solutions Analyst
Oracle (Cerner)
11.2021 - 08.2024
Account Administrator
Waterone
06.2021 - 11.2021
Admin II
Maximus
03.2020 - 06.2021
Procurement Specialist
HNTB
08.2018 - 10.2019
Certificate - Medical Assistant
Concorde Career College
High School Diploma -
Excelsior Springs Tech High School