Summary
Overview
Work History
Education
Skills
Skills
Certification
Timeline
Generic

ERICKA ATKINSON

Kansas City

Summary

Dynamic educator with a proven track record at Flexible Staffing Services, excelling in classroom management and student assessment. Skilled in curriculum development and lesson planning, I foster engaging learning environments that enhance academic performance. Committed to nurturing student growth through effective behavior management and instructional support.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Teacher's Assistant

Flexible Staffing Services
04.2025 - Current
  • Facilitated organization of classroom materials and upkeep to enhance learning environment.
  • Tutored students and reviewed assignments to improve academic performance.
  • Graded assignments and tests, delivering constructive feedback based on student performance.
  • Oversaw students during recess to ensure safety and security.
  • Helped students master assignments and reinforced learning concepts presented by teachers.

Substitute Teacher

Flexible Staffing
12.2024 - Current
  • Delivered instruction according to lesson plans left by absent teachers across various grade levels and subjects.
  • Managed classroom behavior and maintained positive learning environment conducive to student success.
  • Adapted teaching strategies to meet diverse needs of students while promoted engagement.
  • Provided feedback to regular classroom teachers regarding student progress and behavior.
  • Collaborated with school staff to address any issues or concerns arising during assignments.
  • Followed classroom plans left by class teacher while continuing student education of reinforcing core concepts.

AI Outlier Writing Consultant
05.2024 - Current
  • Conducted in-depth research and analysis to identify emerging trends and opportunities for differentiation in various industries.
  • Provided expert guidance on storytelling techniques, narrative structure, and tone to enhance the impact of written materials.
  • Collaborated with a diverse range of clients to develop customized content strategies that effectively communicate their message and resonate with their target audience.
  • Built strong relationships with clients through attentive communication, responsiveness, and a focus on exceeding expectations.

Substitute Teacher

Liberty School District & Lees Summit School District
09.2023 - 12.2024
  • Delivered instruction according to lesson plans left by absent teachers across various grade levels and subjects.
  • Managed classroom behavior and maintained positive learning environment conducive to student success.
  • Adapted teaching strategies to meet diverse needs of students while promoted engagement.
  • Provided feedback to regular classroom teachers regarding student progress and behavior.
  • Collaborated with school staff to address any issues or concerns arising during assignments.
  • Followed classroom plans left by class teacher while continuing student education of reinforcing core concepts. Assisted in creating safe, nurturing classroom environment that promoted emotional well-being with academic growth for all students.

Account Services Representative

Internal Revenue Service, IRS
01.2016 - 07.2021
  • Managed day to day accounting activities, including accounts payable, accounts receivable, with general ledger maintenance.
  • Educated clients on relevant policies and options and answered questions to remedy issues.
  • Identified new opportunities while cultivating leads to consistently meet sales goals to increase business growth.
  • Prepared monthly financial statements, management reports to support decision making processes.
  • Assisted in the implementation of accounting software, ERP systems, leading, with training sessions for staff members.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products with services while creating welcoming, to positive experiences.
  • Investigated while resolving customer inquiries with objections quickly.

Internal

Data Transcriber, Revenue, IRS
10.2014 - 01.2016
  • Verified accuracy of data before transcribing.
  • Compiled with verified accuracy for sorting information to prepare source data for computer entry.
  • Located the corrected data entry errors with reports to management.
  • Completed data entry tasks with accuracy of efficiency.
  • Communicated with supervisors and colleagues to process data quickly while resolving discrepancies.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.

Lead Sales and Services Associate

United States Postal Service, USPS
07.2014 - 10.2014
  • Headed cross-functional initiative to achieve 100% mystery shopper.
  • Handled cash register operations and customer transactions to process payments.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Answered customer questions about products and services, helped locate merchandise, with promoted key items.
  • Monitored sales team performance while providing constructive feedback.

HR Generalist

United States Postal Service, USPS
01.2012 - 07.2014
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Fielded employee inquiries related to insurance, pension plans, vacation, sick leave, and employee assistance.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Oversaw and managed hiring process and assisted human resources.

Supervisor Maintenance

United States Postal Service, USPS
01.2010 - 01.2012
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Supervised fifty employees and scheduled shifts.
  • Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Fielded employee inquiries related to insurance, pension plans, vacation, sick leave, and employee assistance.

Education

Bachelor of Science - PSYCHOLOGY

Columbia Southern University
Orange Beach, AL
04.2023

Associate of Liberal Arts - Liberal Arts

Columbia Southern University
Orange Beach, AL
03.2023

Diploma -

Southern NV Vocational Technical Center
Las Vegas, NV

Skills

  • Classroom management
  • Curriculum development
  • Student assessment
  • Instructional support
  • Lesson planning
  • Behavior management

Skills

  • Effective Communication

Certification

  • Sewing Machine Technician 6/8/2024
  • Financial Peace Training - 9 weeks
  • Missouri Department of Elementary & Secondary Education 9/14/2023

Timeline

Teacher's Assistant

Flexible Staffing Services
04.2025 - Current

Substitute Teacher

Flexible Staffing
12.2024 - Current

AI Outlier Writing Consultant
05.2024 - Current

Substitute Teacher

Liberty School District & Lees Summit School District
09.2023 - 12.2024

Account Services Representative

Internal Revenue Service, IRS
01.2016 - 07.2021

Internal

Data Transcriber, Revenue, IRS
10.2014 - 01.2016

Lead Sales and Services Associate

United States Postal Service, USPS
07.2014 - 10.2014

HR Generalist

United States Postal Service, USPS
01.2012 - 07.2014

Supervisor Maintenance

United States Postal Service, USPS
01.2010 - 01.2012

Bachelor of Science - PSYCHOLOGY

Columbia Southern University

Associate of Liberal Arts - Liberal Arts

Columbia Southern University

Diploma -

Southern NV Vocational Technical Center

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ERICKA ATKINSON