Erica Hemphill
Kansas City
Summary
Dedicated CNA with experience in patient care and emotional support, seeking an entry-level position or academic opportunity in the mental health field as a stepping stone toward becoming a licensed therapist. Committed to developing strong therapeutic skills and providing empathetic, person-centered care.
Overview
3
3
years of professional experience
Work History
Server
Old Chicago
Hutchinson
12.2025 - Current
- Managed food and beverage orders efficiently for timely delivery.
- Collaborated with kitchen staff to ensure order accuracy and quality.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Assisted in training new servers on menu knowledge and service standards.
- Handled customer inquiries and resolved issues promptly and professionally.
- Provided excellent customer service to ensure satisfaction.
WAITRESS
APPLEBEE’S
05.2025 - 08.2025
- As a waitress, I provided attentive and efficient service in a fast-paced dining environment, ensuring a positive experience for all guests from arrival to departure.
- My responsibilities included accurately taking and entering orders, coordinating with kitchen staff, and delivering food in a timely manner.
- I consistently demonstrated strong communication and problem-solving skills, addressing customer inquiries and resolving issues promptly to maintain satisfaction.
- Additionally, I upheld cleanliness and safety standards and worked collaboratively with team members to support smooth daily operations.
CNA
TRINITY NURSING STAFF
03.2024 - 01.2025
- I had the same responsibilities as pleasant view home, but I commuted to many different facilities: newton presbyterian manor, Wichita presbyterian manor, Salem Home, The Cedars, Pleasant Hills, Excel of Wichita, and Bethany.
CNA
PLEASANT VIEW HOME
Inman
09.2022 - 03.2024
- I was responsible for providing care to residents.
- I aided 15+ residents per shift with routine tasks, including feeding, bathing, dressing, and exercise.
- I monitored and recorded residents' vitals, including temperature, oxygen, and blood pressure.
- I carefully transferred residents into beds, wheelchairs, or recliners using a gait belt, or assisted with sit-to-stand or Hoyer.
- I respected patients' privacy and dignity and upheld all nursing home policies and HIPAA regulations.
- I worked in LTC independent living, rehabilitation, and memory care.
Education
UNDERGRADUATE - General Psychology, Developmental Psychology / Human Growth and Development
Barton Community College
Great Bend, KS12.2024
High School Diploma -
Buhler High School
Buhler, KS05.2024
UNDERGRADUATE - Geriatric Aide, Cardiac Care (CPR), Nutrition, Med Term, Public Speaking, Fund of Sociology
Hutchinson Community College
Hutchinson, KS05.2024
Skills
- Certified Nursing Assistant (CNA)
- CPR Certified
- Monitoring vital signs
- Assisting ADLs
- Strong communication skills
- Interpersonal skills
- Compassionate care
- Knowledge of medical terminology
- Patient safety protocols
- Experience with patient mobility
- Transfer assistance
- Detail-oriented
- Recognizing early signs of patient deterioration or distress
Volunteer Experience
National Youth Leadership Program for Medicine, 2023, Boston, MA, An 8-day program that included keynote speakers, disaster triage demonstrations, and workshops in biomedical engineering, nursing, clinical skills, physical therapy, and outdoor emergency medicine. Learned intubation, delivery of a baby, CPR, and phlebotomy.
References
- Lisa Murphy - Case Worker at Horizons (620)664-2277
- Faye Vargas - RN at Hutchinson Correctional Facility (620)960-4581
- Chris Enslinger - OC Kitchen Manager (620)899-2072
Timeline
Server
Old Chicago
12.2025 - Current
WAITRESS
APPLEBEE’S
05.2025 - 08.2025
CNA
TRINITY NURSING STAFF
03.2024 - 01.2025
CNA
PLEASANT VIEW HOME
09.2022 - 03.2024
UNDERGRADUATE - General Psychology, Developmental Psychology / Human Growth and Development
Barton Community College
High School Diploma -
Buhler High School
UNDERGRADUATE - Geriatric Aide, Cardiac Care (CPR), Nutrition, Med Term, Public Speaking, Fund of Sociology
Hutchinson Community College