Erica Cornine
Jamestown
Summary
Focused professional with superior skills in fulfillment, communication and time management. Proud professional experienced in working in solitary role or as part of busy team. Punctual with terrific work ethic.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Packaging Associate
Cargill
California
08.2024 - Current
- Operated packaging machinery to efficiently package products for shipment.
- Maintained cleanliness and organization of the packaging area to ensure safety.
- Communicated any equipment malfunctions to supervisors for prompt resolution.
- Participated in training sessions to enhance skills and knowledge in packaging processes.
Production Line Worker
Burgers Smokehouse
California
08.2023 - 07.2024
- Operated machinery to assemble packaged products efficiently.
- Maintained cleanliness and organization of the production area daily.
- Followed safety protocols to ensure a safe working environment.
- Collaborated with team members to meet daily production goals.
- Inspected products for quality and ensured compliance with standards.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Rotated through various stations on the production line to maintain skill versatility.
Front Desk Agent
Super 8 Hotel
Boonville
01.2022 - 03.2023
- Greeted guests warmly and provided prompt check-in services.
- Managed reservations using hotel management software effectively.
- Assisted guests with inquiries and resolved issues efficiently.
- Processed payments accurately while handling cash and credit transactions.
- Maintained front desk cleanliness and organized materials regularly.
- Conducted nightly audits to verify accuracy of transactions and bookings.
- Answered phones, responded to inquiries, and took messages.
- Provided excellent customer service while upholding company policies.
- Resolved customer complaints promptly and courteously.
- Inputted guest information into computer system accurately and securely.
Front Desk Agent
Holiday Inn Express Hotel
Boonville
11.2017 - 04.2021
- Greeted guests warmly and provided prompt check-in services.
- Managed reservations using hotel management software effectively.
- Assisted guests with inquiries and resolved issues efficiently.
- Processed payments accurately while handling cash and credit transactions.
- Maintained front desk cleanliness and organized materials regularly.
- Conducted nightly audits to verify accuracy of transactions and bookings.
- Answered phones, responded to inquiries, and took messages.
- Provided excellent customer service while upholding company policies.
- Inputted guest information into computer system accurately and securely.
- Managed cash drawer responsibly throughout shift.
- Maintained cleanliness of lobby area at all times.
- Scheduled reservations for groups and special events.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
Education
Bachelor of Science - Health And Physical Fitness
Arizona State University
Tempe, AZ 01.2021 - 05.2024
Skills
- Work well under pressure
- Reliability
- Adaptability
- Multitasking
- Interpersonal skills
- Organizational skills
- Professional demeanor
- Decision-making
- Excellent communication
- Customer relations
Accomplishments
- Member of the National Honor Society
- Member of Phi Theta Kappa Honor Society
Timeline
Packaging Associate
Cargill
08.2024 - Current
Production Line Worker
Burgers Smokehouse
08.2023 - 07.2024
Front Desk Agent
Super 8 Hotel
01.2022 - 03.2023
Bachelor of Science - Health And Physical Fitness
Arizona State University
01.2021 - 05.2024
Front Desk Agent
Holiday Inn Express Hotel
11.2017 - 04.2021