Eric Dickens
St. Joseph,MO
Summary
Results-driven professional prepared for role with extensive background in materials management and leadership. Skilled at optimizing inventory processes and driving efficiency within team. Focused on team collaboration and achieving results, offering reliability and adaptability in dynamic environments.
Overview
29
29
years of professional experience
Work History
Materials Management
Mosaic Life Care at St. Joseph - Medical Center
Saint Joseph, MO
03.2021 - Current
- Received, inspected, and recorded incoming shipments of materials and supplies.
- Organized and distributed merchandise to designated areas within the hospital.
- Monitored and maintained accurate records of all outbound shipments using shipping software systems.
- Performed quality control checks on all outgoing packages to ensure proper packaging standards were met.
- Tracked all orders throughout the distribution process using tracking numbers provided by carriers.
- Prepared product labels according to company guidelines for easy identification when shipping goods out of the facility.
- Kept up-to-date records of all transactions occurring within the facility such as receiving documents, picking tickets, invoices.
- Packed, sealed or affixed postage to prepare materials for shipping.
Pro Service Sales Specialist
Lowes Home Improvement
St. Joseph, MO
05.1997 - 07.2020
- Enhanced customer engagement through personalized product recommendations and solutions.
- Developed comprehensive knowledge of home improvement products to assist customers effectively.
- Streamlined inventory management processes to improve product availability and reduce stock discrepancies.
- Provided training and mentorship to new sales associates, fostering team collaboration and skill development.
- Analyzed sales trends to identify opportunities for upselling and cross-selling relevant products.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Education
Bachelor of Science - Business Administration, Management with General Business Emphasis
Missouri Western State College
St. Joseph, MO12.2003
Skills
- Effective time management
- Organizational skills
- Leadership skills
- Planning
- Scheduling
- Prioritization
- Multi-tasking
- Effective communication
- Customer service skills
- Goal oriented
- Teamwork
- Client relations management
- Product inventory management
- Sales order management
Timeline
Materials Management
Mosaic Life Care at St. Joseph - Medical Center
03.2021 - Current
Pro Service Sales Specialist
Lowes Home Improvement
05.1997 - 07.2020
Bachelor of Science - Business Administration, Management with General Business Emphasis
Missouri Western State College