Endia Ursery
St. Charles
Summary
Detail-oriented financial services and operations professional with over 10 years of experience in banking, lending, and financial operations. Proven expertise in supporting transaction activity, payment processing, exception resolution, and navigating compliance-sensitive workflows within regulated financial institutions. Strong track record of enhancing operational efficiency while ensuring adherence to industry regulations. Committed to delivering exceptional results through meticulous attention to detail and a deep understanding of financial processes.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Specialist
Ole Tyme Produce
St. Charles, MO
03.2025 - Current
- Review high-volume financial transactions to identify discrepancies, unusual payment behavior, and account exceptions.
- Investigate settlement and billing anomalies and escalate unresolved items in accordance with internal controls and service standards.
- Analyze aging and exception reports to identify trends, support risk awareness, and ensure accurate resolution.
- Maintain detailed documentation supporting audits, reconciliations, and operational accuracy.
Mortgage Accounting Specialist (Remote)
Flat Branch Home Loans
Chesterfield, MO
05.2024 - 03.2025
- Monitored borrower account activity to detect transaction anomalies, payment delays, and servicing exceptions.
- Conducted investigative reviews of account issues and coordinated corrective actions across internal teams.
- Drafted clear, concise case documentation supporting resolution, reporting, and compliance requirements.
- Supported month-end reconciliation and account validation processes.
- Developed and implemented internal controls to mitigate risks and improve financial integrity.
Commercial Loan Coordinator II (Hybrid)
Busey Bank
Creve Coeur, MO
11.2022 - 12.2023
- Managed loan processing from application to closing, ensuring compliance with regulatory guidelines.
- Reviewed commercial loan transactions, documentation, and account activity for accuracy and regulatory compliance.
- Tracked unresolved financial and documentation exceptions and escalated risk items per internal policy.
- Prepared regulatory forms and monitored exception and maturing loan reports.
- Collaborated cross-functionally to resolve transaction issues impacting service delivery and compliance timelines.
- Coordinated communication between clients and financial institutions, enhancing customer service experience.
Loan Funding Specialist II (Remote)
Rabo Agrifinance
Chesterfield, MO
12.2020 - 11.2022
- Analyzed funding applications to ensure compliance with organizational guidelines and regulations.
- Supported ACH, wire, and loan funding transactions with a focus on accuracy, timeliness, and AML compliance.
- Investigated transaction discrepancies through reconciliations, system audits, and exception reviews.
- Maintained general ledger entries and ensured accurate posting and settlement of payments.
- Adhered to AML and regulatory requirements while supporting audits and compliance reviews.
- Implemented process improvements that enhanced the efficiency of funding evaluations and approvals.
Transaction Monitoring & Recovery Specialist II
Bank of America
St. Louis, MO
08.2017 - 12.2020
- Identified unusual payment behavior and escalated findings for further investigation.
- Analyzed customer payment patterns to identify trends and implement proactive recovery solutions.
- Facilitated resolution of delinquent accounts through effective negotiation and communication strategies.
- Collaborated with cross-functional teams to streamline collections processes and improve operational efficiency.
- Collaborated with compliance teams to ensure adherence to regulatory requirements and internal policies.
- Strengthened internal controls surrounding the AML program by participating in risk-based testing and working closely with the compliance team to address identified gaps.
- Supported legal, recovery, and settlement teams through detailed account research and documentation.
- Improved workflow efficiency while maintaining adherence to internal controls and compliance standards.
Education
Associate of Applied Science - Business Administration
Fontbonne University
08-2008
Skills
- Transaction Monitoring & Alert Review
- AML & Financial Crime Support
- Exception & Escalation Management
- Transaction Investigations & Case Narratives
- Risk Pattern & Behavioral Analysis
- Regulatory Compliance & Audit Support
- ACH, Wire & Payment Monitoring
- Reconciliations & Settlement Accuracy
- Case Management
- Microsoft Excel
- Accounts receivable
- Aging reports analysis
- Account reconciliation
- Investigative research
- Data Analysis & Reporting (Excel)
- Salesforce
- SAP
- Jack Henry
- Encompass
- CRM & ERP Platforms
- Microsoft Excel, Outlook, PowerPoint
Timeline
Accounts Receivable Specialist
Ole Tyme Produce
03.2025 - Current
Mortgage Accounting Specialist (Remote)
Flat Branch Home Loans
05.2024 - 03.2025
Commercial Loan Coordinator II (Hybrid)
Busey Bank
11.2022 - 12.2023
Loan Funding Specialist II (Remote)
Rabo Agrifinance
12.2020 - 11.2022
Transaction Monitoring & Recovery Specialist II
Bank of America
08.2017 - 12.2020
Associate of Applied Science - Business Administration
Fontbonne University