EMMANUEL KWAKU DWAMENA
115 W 99th Ter 219
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Production Laborer
Hershey
07.2024 - Current
- Collaborated with team members to streamline workflow processes.
- Maintained clean and organized work environment to enhance safety.
- Ensured timely delivery of products by efficiently packing finished goods
- Machine Operator In-Training
Warehouse Associate
Cornerstone Building Brands
10.2023 - 05.2024
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Telemarketing Sales Representative
Mobile Telecommunications Network
08.2018 - 06.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Served customers and followed outlined steps of service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Warehouse Associate
Ghana Nut
02.2016 - 05.2018
- Implemented scheduling system for incoming shipments, optimizing workflow and resource allocation.
- Enhanced inventory accuracy by diligently maintaining and updating records of all received and shipped goods.
- Scheduled preventative maintenance for warehouse equipment, reducing downtime due to unexpected malfunctions.
- Provided exceptional customer service when responding to inquiries about orders or shipment statuses, promoting positive brand image and repeat business opportunities.
Grader(Cocoa Board)
Quality Control Division (Ghana Cocoa Board)
01.2015 - 01.2016
- Check sampling (confirmation of the original grades assigned parcels of cocoa upcountry)
- Inspection,grading and sealing of produce at grading centre
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Wrote reports, executive summaries
Education
Bachelor of Science - Agribusiness Operations
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
06.2013
Skills
- Activation Support
- Able to follow instructions and procedures
- Teamwork and collaboration
- Friendly,curteous, and enjoy working cooperatively
Timeline
Production Laborer
Hershey
07.2024 - Current
Warehouse Associate
Cornerstone Building Brands
10.2023 - 05.2024
Telemarketing Sales Representative
Mobile Telecommunications Network
08.2018 - 06.2023
Warehouse Associate
Ghana Nut
02.2016 - 05.2018
Grader(Cocoa Board)
Quality Control Division (Ghana Cocoa Board)
01.2015 - 01.2016
Bachelor of Science - Agribusiness Operations
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
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