EMMANUEL KWAKU DWAMENA
115 W 99th Ter 219
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Production Laborer
Hershey
Lenexa, KS
07.2024 - Current
- Collaborated with team members to streamline workflow processes.
- Maintained clean and organized work environment to enhance safety.
- Ensured timely delivery of products by efficiently packing finished goods
- Machine Operator In-Training
Warehouse Associate
Cornerstone Building Brands
Kearney, MO
10.2023 - 05.2024
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Telemarketing Sales Representative
Mobile Telecommunications Network
GHANA
08.2018 - 06.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Served customers and followed outlined steps of service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Warehouse Associate
Ghana Nut
Techiman Ghana
02.2016 - 05.2018
- Implemented scheduling system for incoming shipments, optimizing workflow and resource allocation.
- Enhanced inventory accuracy by diligently maintaining and updating records of all received and shipped goods.
- Scheduled preventative maintenance for warehouse equipment, reducing downtime due to unexpected malfunctions.
- Provided exceptional customer service when responding to inquiries about orders or shipment statuses, promoting positive brand image and repeat business opportunities.
Grader(Cocoa Board)
Quality Control Division (Ghana Cocoa Board)
Sefwi Wiawso
01.2015 - 01.2016
- Check sampling (confirmation of the original grades assigned parcels of cocoa upcountry)
- Inspection,grading and sealing of produce at grading centre
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Wrote reports, executive summaries
Education
Bachelor of Science - Agribusiness Operations
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
06.2013
Skills
- Activation Support
- Able to follow instructions and procedures
- Teamwork and collaboration
- Friendly,curteous, and enjoy working cooperatively
Timeline
Production Laborer
Hershey
07.2024 - Current
Warehouse Associate
Cornerstone Building Brands
10.2023 - 05.2024
Telemarketing Sales Representative
Mobile Telecommunications Network
08.2018 - 06.2023
Warehouse Associate
Ghana Nut
02.2016 - 05.2018
Grader(Cocoa Board)
Quality Control Division (Ghana Cocoa Board)
01.2015 - 01.2016
Bachelor of Science - Agribusiness Operations
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY