Summary
Overview
Work History
Education
Skills
Timeline
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Emma Watson

Lathrop

Summary

Dynamic and results-driven professional with a strong background in customer service and teamwork at Chick-fil-A. Proven ability to enhance guest experiences while maintaining high standards of cleanliness and accuracy in cash handling. Recognized for building lasting customer relationships and leading teams to achieve operational excellence.

Overview

2
2
years of professional experience

Work History

Team Member/Team Leader

Chick-fil-A
02.2025 - Current
  • Kept work areas clean, organized,stocked, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Efficiently and accurately measured temperature and weight of product going to guests.
  • Relayed information concerning over/underweight of product to chefs to insure correct portioning.
  • Insured products and prep ingredients are labeled correctly with the correct expiration date and disposed of ones that weren't within guidelines.
  • Developed strong cooperative relationships with coworkers and managers.
  • Balanced cash drawers/belts at the end of each shift, ensuring accuracy in financial reporting.
  • Led team members during shifts to insure max productivity and effective use of company time.
  • Kept a positive attitude during high stress work environments to insure guests had the best experience.

Cashier/Sales Associate

Westlake Ace Hardware
10.2023 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Lawson High School
Lawson, MO
05-2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Money handling
  • Cleaning

Timeline

Team Member/Team Leader

Chick-fil-A
02.2025 - Current

Cashier/Sales Associate

Westlake Ace Hardware
10.2023 - 02.2025

High School Diploma -

Lawson High School

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Emma Watson