Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Porter

O'Fallon

Summary

I am a recently graduated tech who is trained in animal restraint, body language, medication administration, blood draw, and communication skills. My goal is to continue my education and knowledge in veterinary medicine so hopefully one day, I can become a licensed Veterinarian myself.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Cashier

Walgreens
03.2020 - 05.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and store navigation to enhance shopping experience.
  • Maintained accurate cash drawer balances through diligent record-keeping and reconciliation practices.
  • Collaborated with team members to ensure optimal store presentation and product availability.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Education

Penn Foster Career School
Scranton, PA

Certification - Veterinary Assistant

Academy of Pet Careers
Saint Charles, MO
07-2025

Skills

  • Client communication
  • Cleaning and sanitizing
  • Patient restraint
  • Veterinary terminology
  • Blood draw
  • Medication administration

Certification

  • cpr certified
  • fear free certified

Timeline

Customer Service Cashier

Walgreens
03.2020 - 05.2021

Penn Foster Career School

Certification - Veterinary Assistant

Academy of Pet Careers

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Emma Porter