Emily Vance
Lee's Summit
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professionalism with team members. Strong skills in order and payment processing, upselling techniques and keeping areas organized and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
1
1
Language
1
1
Certification
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Server/Bartender
Chilis's Bar and Grill
Lee's Summit
10.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment to enhance guest experience.
- Served food and beverages promptly while ensuring guest satisfaction.
- Accurately recorded customer orders and effectively communicated them to kitchen staff to ensure timely service.
- Trained new employees in current practices and shared tips to improve onboarding and team integration.
Server
54th Street Grill & Bar
Lee's Summit
04.2024 - 10.2024
- Provided excellent customer service in a fast-paced dining environment.
- Managed customer orders and ensured timely delivery of food and beverages.
- Responded promptly to guest inquiries and resolved concerns professionally.
- Handled cash transactions and processed payments accurately for guest checks.
- Maintained cleanliness and organization of dining area and service stations.
Education
Associate Degree in Nursing -
Metropolitan Community College
Kansas City, MO 08.2025 - 07.2026
Lees Summit West High School
Lee's Summit, MOSkills
- Order accuracy
- Product knowledge
- Customer engagement
- Attention to detail
- Customer service
- Conflict resolution
- Time management
- Multitasking and organization
- Strong work ethic
- Positive and professional
Languages
Spanish
Native/ Bilingual
Certification
- Food Handlers Certified
Affiliations
- Favorite hobbies include:
- Hiking
- Pickleball and Tennis
- Swimming
- Friends and family quality time
- Coffee shops
- Thrifting
- Concerts/Music
Timeline
Associate Degree in Nursing -
Metropolitan Community College
08.2025 - 07.2026
Server/Bartender
Chilis's Bar and Grill
10.2024 - Current
Server
54th Street Grill & Bar
04.2024 - 10.2024
Lees Summit West High School