Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
Generic

Emily St. John

St. Louis

Summary

Detail-oriented and versatile professional pursuing a Bachelor’s in Accountancy at the University of Missouri, with a strong foundation in financial operations, customer service, and digital marketing. Experienced in bookkeeping, invoicing, and account reconciliation for multiple entities, as well as bartending and hospitality in high-volume settings. Proven leadership in coordinating social media campaigns and event promotion as a sorority executive, with a creative mindset and solid understanding of content creation, writing, and visual design. Known for strong communication, organization, and interpersonal skills, with the ability to thrive in both fast-paced and collaborative environments. Adept at managing multiple responsibilities, enhancing office efficiency, and supporting daily operations through scheduling, administrative support, and customer service. Seeking to transition into a dynamic role where transferable skills in finance, communication, digital media, and customer service can be leveraged and further developed.

Overview

4
4
years of professional experience

Work History

Accounting Assistant

Pavement Solutions
06.2022 - 05.2025
  • - Collaborated with the CPA and CFO to manage financial records for five LLCs through weekly/monthly reconciliations using Microsoft Office tools.
  • - Investigated client accounts to resolve billing discrepancies and missing documentation, improving data accuracy and client trust.
  • - Supported the digital transition of legacy systems to modern platforms, increasing accessibility and streamlining reporting processes.

Server & Bartender

Rooster’s Bar & Grill
05.2024 - 10.2024
  • - Served and bartended during peak hours at a busy neighborhood bar, managing multiple tables and full drink service.
  • - Promoted daily specials and upsold menu items, contributing to increased average check totals per shift.
  • - Reconciled cash drawers and closing reports at end of shift, ensuring smooth transitions between day and night staff.
  • - Built lasting relationships with patrons, helping boost customer retention and overall satisfaction.

Server

Corner Pub & Grill
05.2022 - 03.2024
  • - Provided efficient, friendly service for groups ranging from 15–100 people at a time during high-traffic shifts.
  • - Entered orders accurately into the POS system, reducing kitchen errors and improving ticket times.
  • - Mentored new hires on restaurant procedures and upselling strategies, strengthening team performance.

Server

TGI Fridays
08.2021 - 05.2023
  • - Delivered fast, guest-focused service at a national chain during busy shifts, adapting quickly to customer needs.
  • - Carefully entered allergy-sensitive and custom orders, supporting customer safety and satisfaction.
  • - Trained new employees on brand standards and workflow, reducing onboarding time and error rates.

Education

Bachelor of Accountancy -

University of Missouri – Columbia / St. Louis
05.2026

Skills

    Accounting & Finance

  • Account Reconciliation & Financial Reporting
  • Accounts Payable/Receivable & Invoice Management
  • Bookkeeping & General Ledger Maintenance
  • Budgeting, Forecasting & Cash Flow Management
  • Financial Statement Preparation & Tax Support
  • Payroll Processing & Commission Calculations
  • Expense Tracking, Reports & Variance Analysis
  • Purchase Orders & Payment Processing
  • Revenue Recognition & Credit Control
  • Strategic Planning & Business Optimization

    • Marketing & Social Media

  • Social Media Management (Instagram, TikTok, Facebook)
  • Content Creation & Audience Engagement
  • Campaign Planning & Event Promotion
  • Digital Branding & Visual Storytelling
  • Analytics Tracking & Performance Optimization
  • Influencer Outreach & Trend Monitoring

    • Data & Office Management

  • Microsoft Office Suite (Advanced), Google Sheets & POS Systems
  • Data Analysis, Processing & File Management
  • Document Handling & Confidential Recordkeeping
  • Administrative Support & Office Coordination
  • Scheduling, Calendar & Appointment Management
  • Inventory Control & Supply Tracking

    • Customer Service & Communication

  • Client Relations & High-Volume Phone Support
  • Verbal & Written Communication
  • Customer Service & Conflict Resolution
  • Upselling & Customer Engagement
  • Business Correspondence & Presentation Development

    • Professional Strengths

  • Time Management & Multitasking
  • Analytical & Critical Thinking
  • Organizational Management
  • Team Collaboration & Leadership
  • Problem Solving & Goal Setting
  • Confidentiality & Data Protection
  • Let me know if you’d like this version added directly into your resume file or formatted into a downloadable document!

Awards

Dean’s List – University of Missouri, Fall 2022, Spring 2023, - Earned academic recognition for maintaining a GPA of 3.0+ while balancing part-time work and full-time studies., Sigma Sigma Sigma – Eta Chi Chapter, Executive Board Member & Social Chair, Dec 2022 – July 2023, - Led a 6-member committee in organizing chapter events, increasing turnout and engagement., - Promoted events through targeted social media campaigns and campus outreach, improving visibility and recruitment., - Represented the chapter in Panhellenic Council meetings and coordinated DEI/philanthropy logistics and budgets.

Timeline

Server & Bartender

Rooster’s Bar & Grill
05.2024 - 10.2024

Accounting Assistant

Pavement Solutions
06.2022 - 05.2025

Server

Corner Pub & Grill
05.2022 - 03.2024

Server

TGI Fridays
08.2021 - 05.2023

Bachelor of Accountancy -

University of Missouri – Columbia / St. Louis

Similar Profiles

CREATE PROFILE
Emily St. John