Emily Schatz
Kansas City
Summary
Organized, teachable, and dependable; I am looking for a launching point within the automotive industry. I work best with clearly communicated boundaries and rules; strict is good. I care most about accuracy and ethics, and I enjoy learning new things every day. Once I have my foundation of knowledge in place, I prefer to not waste my time nor anyone else's time while performing work.
Overview
7
7
years of professional experience
Work History
Dasher
DoorDash
12.2025 - Current
- Delivered food orders efficiently and accurately to customers within designated timeframes.
- Communicated effectively with customers and restaurants regarding order status and any potential issues.
- Ensured order accuracy, double-checking items before leaving the pickup location.
- Adhered strictly to food safety guidelines when handling and transporting orders for utmost quality assurance.
- Resolved customer issues promptly and courteously, resulting in positive feedback.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Trainer
Shake Shack
02.2024 - 08.2025
- Facilitated training sessions to enhance team member performance and service quality.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Collaborated with management to identify skill gaps and implement targeted training solutions.
- Maintained cleanliness of workstations and kitchen areas to comply with health regulations.
- Prepared high-quality meals following standard recipes and safety protocols.
- Monitored food freshness and quality, discarding expired items promptly to minimize waste.
- Implemented portion control measures to enhance meal consistency and quality.
- Adapted to changing menus and dietary restrictions while maintaining service standards.
Accounting & General Intern
Schatz Construction Services, LLC
09.2022 - 08.2023
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Prepared tax documents, ensuring accuracy while freeing up owner's time to do more important tasks.
- Pulled permits needed for construction projects.
- Performed detailed cleaning of assigned areas using industry-standard equipment and products.
- Ensured compliance with safety and sanitation regulations during cleaning processes.
- Maintained inventory of cleaning supplies, ensuring availability for daily operations.
- Aided in website design.
- Ensured timely delivery of packages while adhering to safety protocols.
FOH Team Member
Taco Bell
06.2019 - 04.2022
- Maintained cleanliness and organization of front-of-house areas to enhance customer experience.
- Collaborated with team members to meet peak service demands during busy shifts.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drive thru.
- Assisted management in monitoring inventory levels, reducing waste by properly stocking items according to demand.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
Education
Associate of Applied Science - AUTO - Mechanical Emphasis
Metropolitan Community College
Kansas City, Missouri, MO05-2027
Certificate of Technical Studies - Automotive - Diesel
Velocity Institute
North Kansas City, MO02-2026
High School Diploma -
Park Hill High School
Kansas City, MO06-2021
Skills
- Familiarity with both gas engines, brakes (disc and drum), and electrical testing with DVOM (through MCC Longview classes)
- Soldering
- DOT Inspection (diesel)
- Wheel seal replacement (diesel)
- Wheel bearing inspection / repacking (diesel)
- Tire changes
- Safety awareness (SP2)
- Preventative Maintenance (diesel)
- Customer service experience
- Bilateral hand proficiency; aiding in efficiency, accuracy, and safety while handling tools
Accomplishments
- Independently trained for and completed a half-marathon ("Rock The Parkway", spring 2025);
- Created and applied a structured plan for training and injury prevention, adjusting variables based on performance feedback (proactive PM for the human body)
- Independently identified and resolved training any setbacks by analyzing contributing factors and modifying approach; paralleling diagnostic workflows in automotive repair
- Developed physical endurance and sustained focus through long duration training, supporting safe and accurate work during physically demanding tasks
- Manually bled my own brakes on a Sebring Chrysler '06 (Fall, 2025)
Languages
English
Native or Bilingual
Spanish
Limited Working
ASL
Elementary
Timeline
Dasher
DoorDash
12.2025 - Current
Trainer
Shake Shack
02.2024 - 08.2025
Accounting & General Intern
Schatz Construction Services, LLC
09.2022 - 08.2023
FOH Team Member
Taco Bell
06.2019 - 04.2022
Associate of Applied Science - AUTO - Mechanical Emphasis
Metropolitan Community College
Certificate of Technical Studies - Automotive - Diesel
Velocity Institute
High School Diploma -
Park Hill High School