Emily Oedewaldt
Springfield
Summary
Experienced with managing bar operations and staff. Utilizes strategic planning to optimize inventory and increase profitability. Strong understanding of customer service principles and team management.
Overview
5
5
years of professional experience
Work History
Bar Manager
Dublins Pass American Eatery and Irish Pub
05.2023 - Current
- Managed daily operations of bar, ensuring smooth service and customer satisfaction.
- Closed out cash register and prepared cashier report at close of business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Bartender
Big Slice Golf and Games
05.2024 - 12.2024
- Mixed and served beverages according to established recipes and customer preferences.
- Managed bar inventory, ensuring stock levels met demand during peak hours.
- Trained new staff on drink preparation and customer service standards.
- Collaborated with kitchen staff to ensure timely service of food and drink orders.
- Monitored compliance with health and safety regulations in beverage preparation areas.
Tattoo Apprentice
Bedford Family Tattoo
02.2021 - 03.2022
- Assisted in tattooing procedures, ensuring adherence to safety and hygiene standards.
- Developed artistic skills by studying various tattoo styles and techniques under experienced artists.
- Collaborated with clients to understand design preferences, enhancing customer satisfaction.
- Conducted research on skin types and tattoo aftercare to provide informed client guidance.
- Supported senior artists during complex procedures, gaining hands-on experience in advanced techniques.
Education
Bachelor of Science - Business Management
Evangel University
Springfield, MO05-2026
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
Timeline
Bartender
Big Slice Golf and Games
05.2024 - 12.2024
Bar Manager
Dublins Pass American Eatery and Irish Pub
05.2023 - Current
Tattoo Apprentice
Bedford Family Tattoo
02.2021 - 03.2022
Bachelor of Science - Business Management
Evangel University