Summary
Overview
Work History
Education
Skills
Timeline
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Emily Luttrell

Nixa,MO

Summary

Accomplished Laboratory Technician at Cox Medical Center, skilled in phlebotomy techniques and patient care. Enhanced patient comfort and accuracy in specimen handling. Demonstrated leadership and staff management at Biolife Plasma Services, boosting employee morale and engagement. Excel in high-pressure environments, ensuring quality service and effective communication. Passionate about continuous improvement and professional development.

Overview

9
9
years of professional experience

Work History

Laboratory Technician

Cox Medical Center
11.2023 - Current
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.

Showing Assistant

Keller Williams
01.2022 - 11.2023
  • Gained extensive knowledge of local real estate markets and trends to better assist clients during showings.
  • Actively participated in ongoing professional development opportunities to stay current on market trends and industry best practices.
  • Demonstrated professionalism during property showings, adhering to ethical guidelines and industry standards at all times.
  • Assisted agents in closing deals by effectively addressing buyer inquiries and concerns.

Center Supervisor

Biolife Plasma Services
08.2016 - 02.2022
  • Managed a team of 30+ individuals
  • Coordinated with other department supervisors to achieve smooth workflow across all areas of the center.
  • Implemented quality control measures to ensure the highest level of service for clients.
  • Assisted in the hiring process by conducting interviews, reviewing resumes, and selecting top candidates for open positions within the center.
  • Improved employee morale and engagement by developing team-building activities and encouraging open communication among staff members.
  • Implement new standard operating procedures.
  • Collect, process, package, and ship blood samples
  • Resolve issues through effective communication and decision making skills.

Education

High School Diploma -

Crocker High School
Crocker, MO
05-2014

Skills

  • Training and mentoring
  • Staff management
  • Customer service
  • Goal oriented
  • Patient care
  • Phlebotomy techniques

Timeline

Laboratory Technician

Cox Medical Center
11.2023 - Current

Showing Assistant

Keller Williams
01.2022 - 11.2023

Center Supervisor

Biolife Plasma Services
08.2016 - 02.2022

High School Diploma -

Crocker High School

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Emily Luttrell