Emily Johnson
Troy
Summary
Demonstrated ability to maintain high levels of satisfaction, leveraging strong communication and organizational skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Maternity Medical Secretary
St. Lukes Medical Hospital
2024.09 - Current
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
Physical Therapist Technician
Excel Sports & Physical Therapy
2024.01 - 2024.06
- Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.
- Ensured timely completion of tasks by managing multiple responsibilities, including equipment setup and clean-up after therapy sessions.
- Prepared patients to meet with physical therapists.
Chiropractic Assistant
Troy Chiropractic
2021.01 - 2023.08
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Bachelor of Science - Nursing- BSN
Maryville University of Saint Louis
St. Louis, MO2027-05
High School Diploma -
Troy Buchanan High School
Troy Mo2023-05
Skills
- Clinical support
- Customer service
- Patient scheduling
- Patient check-in
Languages
English
Native or Bilingual
Timeline
Maternity Medical Secretary
St. Lukes Medical Hospital
2024.09 - Current
Physical Therapist Technician
Excel Sports & Physical Therapy
2024.01 - 2024.06
Chiropractic Assistant
Troy Chiropractic
2021.01 - 2023.08
Bachelor of Science - Nursing- BSN
Maryville University of Saint Louis
High School Diploma -
Troy Buchanan High School