Emily-Angel Torres
Kansas City
Summary
Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Sarpino's Pizzeria
03.2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Operated vehicle safely in highly congested areas with no traffic violations.
Material Handler
Deluxe
01.2025 - 02.2025
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Front Crew
Publeo Mio
05.2024 - 11.2024
- Take orders
- Cashier
- Answered phone calls
- Greeted customers and provided them with menus.
- Assisting in closing duties such as restocking supplies, and cleaning dining areas.
- Replacing ice cream flavors
- Cooking certain foods or drinks to be displayed on the front
- Handling the ice cream promptly2
Hostess
Applebee's
09.2023 - 06.2024
- Answered phone calls to take reservations and addressed guest questions and concerns.
- Greeted customers and provided them with menus.
- Demonstrated flexibility by helping out in other departments as needed.
- Organized reservations and special events.
- Assisting in closing duties such as restocking supplies, and cleaning dining areas.
- Training new hostesses on proper procedures for seating guests.
CNA
Morningside Place
06.2023 - 08.2023
- Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy, and dignity.
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Prepared residents for meals and assisted with feeding.
- Followed HIPPA regulations to maintain confidentiality of sensitive medical and personal information.
- Responded quickly in emergencies using appropriate interventions.
Online Personal Shopper
Walmart
11.2022 - 02.2023
- Performed quality assurance checks on all outgoing orders before they were shipped out.
- Maintained accurate records of customer orders and delivery status to ensure timely fulfillment.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Responsible for ensuring that all orders are properly packaged before shipping out.
- Received work assignments from the order system to fill orders.
- Assisted in stocking shelves according to inventory levels.
- Stored product correctly in the staging area, the following safety guidelines.
Drive-Thru Cashier
Taco Bell
05.2022 - 11.2022
- Followed all safety guidelines for the handling of food items according to company standards.
- Monitored drive-thru line and managed wait times.
- Operated drive-thru window efficiently while ensuring accuracy of orders, taking payments, and delivering food promptly.
- Restocked supplies and prepared food orders.
- Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
- Accurately handled crash, credit, and debit crash transactions, and gave correct change to customers.
- Served customers promptly to keep drive-thru lanes moving quickly.
Education
Highschool Diploma -
Olathe South Highschool
Olathe, KS12.2022
Skills
- Price Memorization
- Dining Reservations
- Hospitality and Accommodation
- Workflow Coordination
- Quality Assurance Controls
- Dementia and Alzheimer's knowledge
- Interdisciplinary communication
- Quick Problem Solver
- Activity Coordination
- Documentation Procedures Expertise
- Online Ordering Familiarity
- Inventory Management Systems
- Operational Efficiency
- Customer Relations
- Positive attitude
- Valid Driver's license
- Customer service
- Teamwork and collaboration
- Heavy lifting
- Shipping and packaging
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver
Sarpino's Pizzeria
03.2025 - Current
Material Handler
Deluxe
01.2025 - 02.2025
Front Crew
Publeo Mio
05.2024 - 11.2024
Hostess
Applebee's
09.2023 - 06.2024
CNA
Morningside Place
06.2023 - 08.2023
Online Personal Shopper
Walmart
11.2022 - 02.2023
Drive-Thru Cashier
Taco Bell
05.2022 - 11.2022
Highschool Diploma -
Olathe South Highschool
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