Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emilson Castro

Cape Girardeau

Summary

Highly-motivated bilingual employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt to new challenges, working environments and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
year of post-secondary education

Work History

Account Manager

Rent A Center
Cape Girardeau
10.2023 - Current
  • Provide great customer service in a retail environment.
  • Ensure customer accounts stay up to date and adhere to company standards & deliver customers the products they need.
  • Provide customers access to high-quality goods that enhance their quality of life
  • Manage, provide great customer service & drive box-truck.
  • Resolved customer complaints in a timely manner.
  • Load, unload products, & keep store environment clean.
  • Contribute to sales growth and generate new rental agreements

Route Sales Representative

Flowers Bakery
Centralia
02.2023 - 09.2023
  • Responsible for ordering, sales, & delivery of fresh baked products.
  • Able to build, maintain strong relationships with customers, check delivery trucks daily & fill out daily driver's logs, time logs, & hours of service.
  • Expected to increase sales by expanding shelf space, creatively displaying in-store promotions & displays, & making sure product shelf life is maximized by properly rotating the products.

Team leader & Molding Operator

Swan Corporation
Centralia
06.2020 - 04.2021
  • Monitored and reported production metrics to management.
  • Coordinated daily operations to ensure smooth workflow and efficiency.
  • Scanned production items and recorded hourly counts to track workflow efficiency.
  • Watch and report production to management.
  • Coordinated daily operations to optimize workflow and maintain efficiency.

Education

Associate of Arts - Physical Education

Illinois Valley Community College
Oglesby, IL
08.2021 - 05.2022

Centralia High School
Centralia, USA

Skills

  • Client relationship management
  • Customer Service
  • Communication
  • Team collaboration
  • Teamwork
  • Time management
  • Problem-solving
  • Adaptability
  • Leadership
  • Product knowledge
  • Active Listening
  • Work ethic

Languages

  • English, Fluent
  • Spanish, Fluent

Timeline

Account Manager

Rent A Center
10.2023 - Current

Route Sales Representative

Flowers Bakery
02.2023 - 09.2023

Associate of Arts - Physical Education

Illinois Valley Community College
08.2021 - 05.2022

Team leader & Molding Operator

Swan Corporation
06.2020 - 04.2021

Centralia High School
Emilson Castro