Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emilia Huelskoetter

Columbia

Summary

Experienced shift supervisor, highly skilled in overseeing daily operations and ensuring smooth shift transitions. Works well under pressure and in stressful situations. Maintains strong focus on team collaboration and achieving results, easily and reliably adapting to changing business needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Starbucks
09.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and total cash funds for the store.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Enforced company policies and regulations with employees.
  • Managed and maintained accurate inventory by placing and receiving orders regularly.
  • Maintained a calm and positive energy between employees and customers even during stressful and busy situations.

Project Coordinator - Residential Construction

Herring Design & Development
03.2024 - 09.2024
  • Kept projects on schedule by being knowledgeable and documenting all processes involved with building a new residence including managing deadlines and adjusting workflows.
  • Supervised multiple projects from start through delivery by prioritizing needs and delegating assignments to co workers and subcontractors.
  • Regularly communicated with vendors and subcontractors to maintain proper scheduling and levels of inventory
  • Learned and upheld all codes and standards to maintain a safe work environment for myself and others.
  • Enhanced team collaboration through leading weekly meetings and fostering a calm and positive work environment for increased productivity.
  • Moved between departments to facilitate communication, add assistance where needed and keep appropriate parties updated on project developments.
  • I was responsible for organizing and maintaining the organization of documents on a company-wide website, and for using online 3D design software to create a way for clients to preview their projects.

Shift Supervisor

Starbucks
04.2022 - 03.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and total cash funds for the store.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Enforced company policies and regulations with employees.
  • Managed and maintained accurate inventory by placing and receiving orders regularly.
  • Maintained a calm and positive energy between employees and customers even during stressful and busy situations.

Barista Trainer

Panera Bread
07.2018 - 03.2021
  • Was knowledgeable and able to work all positions inclining register and POS, line cook, consolidation and barista, and dining room and food runner.
  • Trained new team members one-on-one in all positions with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Was responsible for knowing and training others on all closing and opening responsibilities in all positions
  • Used a positive customer service attitude to assist customers to ensure they receive what they desired and resolve conflicts that may occur.

Education

Bachelor of Arts - Cultural Anthropology

Arizona State University
Online
05-2026

Skills

  • Effective communication
  • Cash handling
  • Employee training
  • Workplace health and safety
  • Staff management
  • Customer-oriented
  • Inventory control and record keeping
  • Conflict resolution techniques
  • Policy enforcement
  • Team player
  • Time management
  • Problem solving

Timeline

Shift Supervisor

Starbucks
09.2024 - Current

Project Coordinator - Residential Construction

Herring Design & Development
03.2024 - 09.2024

Shift Supervisor

Starbucks
04.2022 - 03.2024

Barista Trainer

Panera Bread
07.2018 - 03.2021

Bachelor of Arts - Cultural Anthropology

Arizona State University

Similar Profiles

CREATE PROFILE
Emilia Huelskoetter