Emilee Rees
Independence
Summary
Detail-oriented and highly dependable collections professional with comprehensive experience across all phlebotomy and mobile collections operations. Known as a fast learner, trusted team resource, and reliable go-to person for staff and leadership. Demonstrated ability to step into supervisor responsibilities when it was needed, support regional goals, and maintain strong culture and team morale. Recognized for outstanding leadership and excellence in training, mentorship, and performance. Ready to grow into a CSIII role and continue supporting organizational success.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Collections Team Lead
American Red Cross Biomedical Services
Kansas City
05.2022 - Current
- Serve as a trusted team lead and go-to resource, widely relied upon for accurate answers, support, and guidance.
- Act as OJI, training and onboarding new staff to ensure high-quality performance and standard adherence.
- Phlebotomy Excellence Instructor, providing instruction to strengthen team competency and donor experience.
- Fully trained and proficient in every mobile collections position, enabling flexible staffing and consistent operations.
- Help lead culture-building initiatives as part of the Cultivating Culture program; traveled to headquarters to represent the region.
- Demonstrated strong commitment by staying late and ensuring tasks and operations are completed accurately.
- Awarded for Outstanding Leadership for contributions to team performance and positive culture.
Education
William Chrisman High School
Independence, MOSkills
- Leadership and team support
- Training, OJI & Phlebotomy Excellence instructor
- Culture Ambassador
- Adaptability and comfortable with change
- Dependability and strong work ethic
- Problem solving and critical thinking
- Strong communication and collaboration
- High accuracy and detail oriented
Accomplishments
- Collections charge outstanding leadership award
Timeline
Collections Team Lead
American Red Cross Biomedical Services
05.2022 - Current
William Chrisman High School