Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ellie Schaefer

Columbia,MO

Summary

Dedicated and results-driven college student at the University of Missouri Columbia with a proven track record in providing exceptional customer service. Possessing a diverse background as a bridal consultant, waitress, hostess, and delivery driver, I bring a unique blend of interpersonal skills, adaptability, and problem-solving capabilities. Adept at managing multiple responsibilities and thriving in fast-paced environments, I am seeking a remote customer service position that aligns with my academic commitments while allowing me to contribute my skills and enthusiasm to a dynamic team. Eager to leverage my experience and commitment to excellence in enhancing customer satisfaction for Arsenault.

Overview

Work History

Bridal Consultant

Boulevard Bride
  • Provided personalized assistance to brides and their parties, ensuring a seamless and enjoyable experience during the selection of wedding attire.
  • Demonstrated excellent interpersonal skills, guiding clients through the decision-making process and addressing concerns with professionalism and empathy.
  • Maintained an organized and detail-oriented approach, overseeing order fulfillment, alterations, and coordinating delivery schedules to meet tight deadlines.
  • Collaborated with a diverse team to execute successful bridal events and trunk shows, contributing to the boutique's positive reputation for exceptional customer service.

Waitress

Brett Hull's Junction House
  • Delivered exceptional customer service in a fast-paced restaurant environment, providing a positive dining experience to patrons.
  • Managed multiple tables simultaneously, demonstrating strong multitasking abilities and efficiently handling customer orders, inquiries, and special requests.
  • Collaborated with kitchen staff to ensure accurate and timely order delivery, contributing to the overall efficiency of the restaurant.

Hostess

Brett Hull's Junction House
  • Greeted and seated guests, managing reservations and coordinating with the waitstaff to optimize table turnover.
  • Responded to customer inquiries and concerns, ensuring a welcoming atmosphere for all patrons.
  • Collaborated with the restaurant team to maintain an organized and efficient front-of-house operation.

Delivery Driver

Doordash
  • Safely and efficiently delivered packages to residential and commercial locations within designated timeframes.
  • Maintained accurate records of deliveries, handled cash transactions, and provided exceptional customer service during interactions.
  • Demonstrated reliability and timeliness, contributing to the positive reputation of the delivery service.

Education

University of Missouri Columbia
Columbia Missouri
05.2026

High School Diploma -

St. Dominic High School
O'Fallon, MO
05.2022

Skills

  • Customer Service Excellence: Proven ability to deliver outstanding customer service through effective communication, empathy, and attentiveness, cultivated through experience as a bridal consultant and various roles in the service industry
  • Interpersonal Skills: Exceptional ability to build positive relationships with customers, colleagues, and stakeholders, fostering a welcoming and inclusive environment
  • Adaptability: Successfully navigated diverse roles as a waitress, hostess, and delivery driver, showcasing adaptability, resilience, and the capability to excel in different aspects of customer service
  • Problem Solving: Adept at addressing challenges with a proactive and solution-oriented approach, ensuring the resolution of issues to meet and exceed customer expectations
  • Multitasking: Demonstrated proficiency in managing multiple tasks simultaneously, balancing academic commitments with demanding roles in the service industry, highlighting strong organizational and time management skills
  • Remote Work Skills: Tech-savvy and comfortable with remote work tools, exhibiting the discipline and self-motivation necessary for successful performance in a virtual work environment
  • Attention to Detail: Developed a keen eye for detail as a bridal consultant, ensuring meticulous execution of tasks and delivering high-quality service in a detail-oriented industry
  • Team Collaboration: Collaborative team player with a history of working seamlessly with diverse teams, contributing positively to a collaborative work environment
  • Communication Skills: Strong verbal and written communication skills, honed through interactions with clients, colleagues, and management, facilitating clear and effective communication in various professional settings
  • Reliability: Proven track record of reliability and consistency in meeting job responsibilities, deadlines, and commitments, showcasing a strong work ethic

Timeline

Bridal Consultant

Boulevard Bride

Waitress

Brett Hull's Junction House

Hostess

Brett Hull's Junction House

Delivery Driver

Doordash

University of Missouri Columbia

High School Diploma -

St. Dominic High School

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Ellie Schaefer