Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Kuse

Jefferson City

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills. Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Server

OSAGE VIEW
08.2025 - Current
  • Provided exceptional customer service by efficiently taking orders and addressing guest inquiries.
  • Maintained cleanliness and organization of dining areas to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.
  • Assisted in training new servers on menu items and service protocols.

Customer Service Representative and Tax Associate

State Of Missouri
08.2024 - 03.2025
  • Assisted customers with inquiries and issues, providing timely resolutions and support.
  • Utilized customer management software to log interactions and track service requests effectively.
  • Collaborated with team members to ensure consistent application of service policies and procedures.
  • Maintained knowledge of state programs and services to provide accurate information to clients.
  • Monitored call queues, prioritizing urgent requests for efficient customer support response times.

Education

High School Diploma -

JEFFERSON CITY HIGH SCHOOL
Jefferson City, MO
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Guest relations management
  • Sales expertise

Timeline

Server

OSAGE VIEW
08.2025 - Current

Customer Service Representative and Tax Associate

State Of Missouri
08.2024 - 03.2025

High School Diploma -

JEFFERSON CITY HIGH SCHOOL
Ella Kuse