ELLA HAUGHT
Springfield,MO
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in a serving and or bartending role.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Psychiatric Technician
Cox North
Springfield, MO
12.2024 - Current
- Monitored up to 18 patients’ behavior, emotional state, and physical condition, documenting changes and reporting urgent concerns to nurses and mental health professionals to ensure timely interventions.
- Responded swiftly to psychiatric emergencies, effectively de-escalating aggressive behaviors using approved intervention techniques to maintain a safe environment.
Server & Host [Pop-up Events]
Good Spirits & Co.
Springfield, MO
06.2024 - 04.2026
- Leveraged knowledge of seasonal ingredients, spirits, and specialty preparations to guide guests in selecting cocktails tailored to their preferences.
- Facilitated bar operations during peak hours to ensure smooth service and enhance guest experience.
Server, Host, & Bartender
Catrinas Cantina
Springfield, MO
01.2023 - 09.2024
- Served guests efficiently and promptly in high volume, fast-paced environment, enhancing overall guest experience.
- Achieved highest average tip percentage in restaurant through effective upselling and personalized service.
- Prepared and served classic and craft cocktails, draft beers, and wines during peak hours ensuring high-quality service while maintaining a clean and sanitized bar station.
Server & Host
Traza Contemporary
Springfield, MO
04.2023 - 12.2023
- Greeted guests warmly, creating a welcoming first impression in the establishment.
- Curated memorable experiences for guests through detailed knowledge of menus and wine pairings.
- Recommended premium pairings, resulting in highest guest check averages.
Education
Bachelor of Science - Psychology
Drury University
Springfield, MO12.2025
Skills
- Time management
- Cash handling
- Beverage preparation
- Table service
- Wine service
- POS systems
Certification
Basic Life Support (BLS) for Healthcare Provider (American Heart Association) Certified, 2025.
Timeline
Psychiatric Technician
Cox North
12.2024 - Current
Server & Host [Pop-up Events]
Good Spirits & Co.
06.2024 - 04.2026
Server & Host
Traza Contemporary
04.2023 - 12.2023
Server, Host, & Bartender
Catrinas Cantina
01.2023 - 09.2024
Bachelor of Science - Psychology
Drury University