Elizabeth Taylor
Poplar Bluff
Summary
Responsive team leader with strong Mechanic background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
8
8
years of professional experience
Work History
Cashier Customer Service
Sportsman's Warehouse
02.2018 - 11.2019
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Conducted price checks for special orders or discounts as requested by customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Used suggestive selling techniques to promote add-on sales.
- Greeted customers promptly and responded to questions.
- Performed other duties as assigned by management.
- Counted and balanced cashier drawers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier
Taco Bell
10.2018 - 10.2019
- Greeted customers promptly and responded to questions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Counted and balanced cashier drawers.
Mechanic
Marine Corps
01.2020 - 03.2021
- Maintained accurate records of work performed in accordance with company standards.
- Kept detailed records of repairs, labor involved and parts used.
- Repaired, replaced and adjusted brakes.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Assessed vehicles or machinery to accurately diagnose and repair issues.
- Estimated costs of vehicle repair.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
Preventative Maintenance Working Supervisor
Marine Corps
03.2021 - 10.2022
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Managed sites by focusing on safety, operations and productivity.
- Increased productivity by improving employee morale and cross-functional communications.
- Planned and managed manpower and resource requirements to support project activities.
- Viewed and checked job equipment to determine maintenance requirements.
Shop Manager
Marine Corps
10.2022 - 01.2024
- Prepared staff work schedules and assigned team members to specific duties.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Ensured compliance with all relevant health, safety and security regulations.
- Delegated work to staff, setting priorities and goals.
- Inspected installations for compliance with safety regulations and company standards.
- Managed shops mechanical repair services and maintenance activities.
Technician
Briggs & Stratton
01.2025 - Current
- Performed routine maintenance and repairs on equipment to ensure operational efficiency.
- Diagnosed technical issues using diagnostic tools, reducing downtime and improving workflow.
- Collaborated with team members to troubleshoot complex problems and implement effective solutions.
- Trained junior technicians on equipment handling and safety protocols, enhancing team performance.
- Evaluated equipment performance data to identify trends and recommend proactive maintenance schedules.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Sales Associate, Gun Bar
Academy Sports Outdoors
06.2025 - Current
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in inventory management, ensuring optimal stock levels and product availability.
- Trained new sales associates on product knowledge and sales techniques, fostering team development.
- Implemented promotional strategies to boost sales and increase store visibility in the community.
- Analyzed customer feedback to identify trends, improving service offerings and addressing concerns promptly.
- Utilized point-of-sale systems efficiently for transactions and reporting, streamlining checkout processes.
- Contributed to team sales goals by consistently meeting or exceeding personal targets.
- Handled customer inquiries professionally, resolving issues promptly to maintain positive relationships.
Education
Associate of Arts - Interdisplanary Studies
American Military University
West Virginia12-2024
Skills
- Budget Adherence
- Point of Sale Systems
- Employee Scheduling
- Sales Analysis
- Customer Engagement
- Employee Motivation
- Employee Management
- Policy Enforcement
- Customer Service
- Administrative Management
- Performance Improvement
- Troubleshooting
- Vehicle Inspections
- Mechanical Systems
- Work Order Management
- Diagnostics
- Maintenance and Repairs
- Firearm safety
- Phone etiquette
- Background checks
- Merchandising
- Store maintenance
- Product demonstration
- Firearms
- Customer follow-up
- Stock management
- Sales promotions
- Security awareness
- Friendly and helpful
- Customer service
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Strong communication and interpersonal skills
Timeline
Sales Associate, Gun Bar
Academy Sports Outdoors
06.2025 - Current
Technician
Briggs & Stratton
01.2025 - Current
Shop Manager
Marine Corps
10.2022 - 01.2024
Preventative Maintenance Working Supervisor
Marine Corps
03.2021 - 10.2022
Mechanic
Marine Corps
01.2020 - 03.2021
Cashier
Taco Bell
10.2018 - 10.2019
Cashier Customer Service
Sportsman's Warehouse
02.2018 - 11.2019
Associate of Arts - Interdisplanary Studies
American Military University
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