Elijah Wright
Belton
Summary
Versatile and results-oriented professional with a background focused in marketing, mass communications, and hospitality management. Proven ability to develop and execute strategic campaigns, enhance brand visibility, and foster meaningful stakeholder relationships. Adept at managing cross-functional teams, driving customer engagement, and delivering exceptional service standards in fast-paced environments. Known for creativity, attention to detail, and a passion for crafting compelling narratives. Seeking a marketing or communications role to leverage expertise in fostering brand success and strengthening organizational communication efforts at the next level.
Overview
8
8
years of professional experience
Work History
Promotional Brand Ambassador (Marketing & Comm.)
Hearst Television
08.2019 - Current
- Communicating brand initiatives and promotional events through on-air talent work that consists of commercials and other forms of marketing channels, including social media,
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Demonstrated understanding of customer's personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about the company.
- Planned future sampling opportunities and special events via the promotional manager.
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
- Work closely with members of management to suggest strategies for communicating through our brand to reach audiences.
- Built long-lasting partnerships with key influencers and industry professionals, increasing overall brand reach within target markets.
- Adapted quickly to changing market conditions or trends, adjusting promotional tactics as necessary for continued success.
- Assisted in the development of promotional materials such as brochures or display banners, ensuring accurate communication of key messaging and branding elements.
Branch Manager
The Hertz Corporation
10.2021 - Current
- I’ve developed a successful branch that focuses on sales, marketing, operations, and customer service.
- Service, finance, fleet management, and people management
- This role helped support the achievement of location sales goals and customer service excellence.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill sets.
- Resolved various issues impacting sales management and business operations.
- Maintained friendly and professional customer interactions.
Manager Trainee
The Hertz Corporation
07.2021 - 10.2021
- Explained services and products to customers in friendly and engaging way.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Resolved escalated concerns using professionalism and understanding of facets of issue.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
Front Desk Agent | Auditor
Element By Westin Hotels, Marriott
07.2020 - 06.2021
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Supervised personnel working overnight in [Type] area to support safe operation and maximize productivity efficiencies.
- Implemented company loss prevention and security policies during after-hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
- Offered administrative oversight by maintaining routine records and performing a variety of clerical work activities related to operations.
- Created nightly shift task lists to assign duties to each employee.
- Completed a nightly audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw the nightly auditing of daily room occupancy and hotel revenue.
Night Auditor/Front Desk Guest Service Agent
Aloft Hotels By Marriott
06.2017 - 05.2020
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone
- Issued room keys to guests upon check-in and answered questions regarding proper use
- Oversaw fast-paced front desk operations and guests' needs at busy facility
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
Education
Bachelor of Arts - Mass Communications
Grand Canyon University
Phoenix, AZ04.2023
High School Diploma -
Grandview Senior High School
Grandview, MO05.2017
Skills
- Information Management
- Market Research
- News Writing
- Operations Management
- Community Relations
- Broadcast Journalism
- Public Relations Campaigns
- Mass Communications
- Media Ethics
- Communication Campaigns
- Hospitality Management
- Branch operations management
- Critical Communication & Crisis Management
Additional Information
- Denise Cross, the President & CEO of Cornerstones of Care, presented Elijah with the Spirit Award (2018) in recognition of his commitment as a student basketball manager and later as the student assistant coach while attending high school and college and working to achieve his own goals. Elijah served 10 years with Head Coach Willie Hudson from 2012-2022 in both capacities after heart surgery ended his basketball ambitions as a middle school student in 2012. You can learn more about his story at cornerstonesofcare.org.
- First Place Branch Award, June 2022: Elijah and his branch were honored with the first-place award for the month of June. This honor was awarded based on NPS (overall satisfactory scores), ARP (sales & revenue brought in), and conversion.
- Top Sales Award, June 2022: Elijah was honored with the MVP Top Sales Award for his branch on an individual basis. He has since gone on to be honored with this award for six consecutive months, from June 2022 to November 2022.
- First Place Branch Award: February–March 2023: Elijah and Branch were honored with the first-place award for the months of February and March. This honor was awarded based on NPS (overall satisfactory scores), ARP (sales and revenue brought in), and conversion.
Relocation
Willing to relocate: Anywhere
Contact
Belton, MO 64012
Education
Grandview, MO,Phoenix, AZ
Timeline
Branch Manager
The Hertz Corporation
10.2021 - Current
Manager Trainee
The Hertz Corporation
07.2021 - 10.2021
Front Desk Agent | Auditor
Element By Westin Hotels, Marriott
07.2020 - 06.2021
Promotional Brand Ambassador (Marketing & Comm.)
Hearst Television
08.2019 - Current
Night Auditor/Front Desk Guest Service Agent
Aloft Hotels By Marriott
06.2017 - 05.2020
Bachelor of Arts - Mass Communications
Grand Canyon University
High School Diploma -
Grandview Senior High School
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