Elijah Brockman
Kansas City
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
2019
2019
years of post-secondary education
Work History
Server
BD’s Mongolian BBQ
Overland Park
- Provided excellent customer service in fast-paced dining environment.
- Assisted guests with menu selections and special dietary needs.
Server
Burnt End BBQ
Kansas City
- Provided excellent customer service in fast-paced dining environment.
- Assisted guests with menu selections and special dietary needs.
- Collaborated with kitchen staff to ensure timely food preparation.
Night Manager
IHOP
Grandview
- Supervised night operations to ensure a smooth dining experience.
- Trained staff on customer service and food safety protocols.
- Managed inventory levels and ordered supplies as needed.
Server
Pizza Hut
Butler
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and tables.
- Processed customer orders accurately using point-of-sale system.
Construction Crew Leader
EZ Home Improvement
Nevada
- Supervised daily operations and ensured crew adherence to safety protocols.
- Coordinated material deliveries and managed inventory for construction projects.
- Trained new workers on equipment usage and safety guidelines.
Construction Crew Member
Sherwood Log and Custom Homes
Urich
- Assisted in framing structures using hand and power tools.
- Conducted site clean-up to maintain safe working conditions.
Landscaper
Stonebridge Outdoors
Grandview
- Maintained landscape areas by mowing, trimming, and mulching efficiently.
- Operated various landscaping tools and equipment safely and effectively.
Warehouse Worker
Amazon
Kansas City
- Operated material handling equipment to transport products efficiently.
- Sorted and organized inventory to ensure accurate stock levels.
- Loaded and unloaded shipments following safety protocols.
Driver
Lyft
Kansas City
- Navigated city routes efficiently to ensure timely passenger pickups.
- Maintained vehicle cleanliness and performed routine safety checks regularly.
- Communicated effectively with passengers to enhance their ride experience.
Education
Butler High School
Butler, MOSkills
- Customer service
- Inventory management
- Food safety protocols
- Point-of-sale systems
- Team leadership
- Effective communication
- Time management
- Detail orientation
- Task delegation
Accomplishments
- Hall of Fame inductee at Amazon
Timeline
Server
BD’s Mongolian BBQ
Server
Burnt End BBQ
Night Manager
IHOP
Server
Pizza Hut
Construction Crew Leader
EZ Home Improvement
Construction Crew Member
Sherwood Log and Custom Homes
Landscaper
Stonebridge Outdoors
Warehouse Worker
Amazon
Driver
Lyft
Butler High School