Elaine Beard
Warrensburg
Summary
Lead and direct pharmacy operations to protect patients and meet operational targets. Proficient in managing support staff, overseeing inventories and working with patients to provide top-notch support. Well-organized, efficient, and diligent about preventing errors.
Overview
33
33
years of professional experience
1993
1993
years of post-secondary education
Work History
Pharmacy Manager
Hy-Vee Pharmacy
Lee's Summit
06.1993 - Current
- Streamlined pharmacy operations by implementing inventory management systems, enhancing efficiency and reducing medication retrieval time.
- Led a team of pharmacists and technicians, fostering a collaborative environment that improved workflow and staff morale.
- Ensured compliance with state and federal regulations through regular audits, enhancing safety and maintaining accreditation standards.
- Analyzed prescription data to optimize stock levels, minimizing waste and ensuring availability of essential medications.
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Trained pharmacy interns and newly hired technicians.
- Ensured that all prescription information was accurately entered into computer system for billing purposes.
- Ordered supplies needed for pharmacy and kept tabs on inventory levels.
- Oversaw work activities, performance and service quality of pharmacy staff.
- Worked closely with store manager to maintain day-to-day operations.
- Communicated with patients with compassion while keeping medical information private.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
- Performed regular audits of patient records to ensure compliance with HIPAA regulations.
- Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
- Administered vaccines to immunize patients against communicable diseases.
- Compiled monthly reports on sales figures, inventory levels, customer satisfaction scores and other metrics as required by management.
- Managed weekly schedules and requests for leave.
- Assessed safety procedures and federal regulations to maintain pharmacy compliance.
- Ordered inventory on weekly basis to meet anticipated demand and reduce backorders.
- Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.
- Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing or other related issues.
- Conducted quarterly reviews of employees' performance against established goals.
- Assisted in resolving conflicts between staff members in a professional manner.
- Monitored regulatory changes affecting the practice of pharmacy and updated staff accordingly.
- Participated in continuing education courses to remain up-to-date on developments in the field of pharmacy practice.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Maintained records management system to process personnel information and produce reports.
- Explained policies, procedures and services to patients.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Pharmacy Manager
Hy-Vee Pharmacy
Lee's Summit
06.1993 - Current
- Streamlined pharmacy operations by implementing inventory management systems, enhancing efficiency and reducing medication retrieval time.
- Led a team of pharmacists and technicians, fostering a collaborative environment that improved workflow and staff morale.
- Ensured compliance with state and federal regulations through regular audits, enhancing safety and maintaining accreditation standards.
- Analyzed prescription data to optimize stock levels, minimizing waste and ensuring availability of essential medications.
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Administered vaccines to immunize patients against communicable diseases.
- Compiled monthly reports on sales figures, inventory levels, customer satisfaction scores and other metrics as required by management.
- Managed weekly schedules and requests for leave.
- Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing or other related issues.
- Assisted in resolving conflicts between staff members in a professional manner.
- Participated in continuing education courses to remain up-to-date on developments in the field of pharmacy practice.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
Education
Bachelor of Science - Pharmacy
University of Missouri-Kansas City
Kansas City, MO 08.1988 - 02.1993
Windsor High School
Windsor, MOSkills
- Inventory management
- Prescription data analysis
- Compliance auditing
- Staff training
- Pharmacist and technician schedules
- Compassion for patients and coworkers
Accomplishments
- 30 year service award from Hy-Vee in 2023
Timeline
Pharmacy Manager
Hy-Vee Pharmacy
06.1993 - Current
Pharmacy Manager
Hy-Vee Pharmacy
06.1993 - Current
Bachelor of Science - Pharmacy
University of Missouri-Kansas City
08.1988 - 02.1993
Windsor High School