Easton Banks
Rogersville
Summary
Proven team collaborator and skilled baker at Thyme to Loaf LLC, adept in maintaining cleanliness and ensuring food safety, while enhancing customer satisfaction through high-quality baked goods and efficient problem-solving. Demonstrated ability to thrive in high-pressure environments, achieving positive feedback and repeat business.
Overview
3
3
years of professional experience
Work History
Waitress
Finley Farms
11.2023 - Current
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Communicated with the kitchen staff efficiently about customers needs and satisfaction.
Banquet Server
Finley Farms
05.2023 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Communicated efficiently with customers on the events to make sure needs and expectations were met.
Baker
Thyme to Loaf LLC
10.2021 - 05.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Maintained accurate inventory of baking supplies and ingredients.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Created daily listen to ensure tasks would be completed on time.
- Occasionally created social media posts to put out to the public.
Education
General Education - Hospitality
Ozark Technical Community College
SpringfieldSkills
- Cleanliness
- Table setting
- Order taking
- Handling complaints
- Point of sale operation
- Allergy awareness
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Team collaboration
- Verbal and written communication
- Food handling safety
- Conflict resolution
- Basic math
- Upselling techniques
- Strong work ethic
- Guest engagement
Timeline
Waitress
Finley Farms
11.2023 - Current
Banquet Server
Finley Farms
05.2023 - Current
Baker
Thyme to Loaf LLC
10.2021 - 05.2024
General Education - Hospitality
Ozark Technical Community College
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