Dyilen Norton
Kansas City
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Overview
3
3
years of professional experience
Work History
Cashier
Dollar Tree
03.2025 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Cart Associate
Walmart
09.2024 - 02.2025
- Ensured store safety by promptly addressing any spills or hazards in the cart storage areas.
- Fostered a positive shopping environment, greeting customers with a friendly demeanor and offering assistance as needed.
- Supported store operations, assisting with bagging groceries and helping customers load their vehicles when needed.
- Enhanced store appearance by regularly cleaning and sanitizing shopping carts to maintain a hygienic environment.
- Improved customer satisfaction by efficiently gathering shopping carts and maintaining a clean parking area.
- Ensured proper functioning of cart equipment, conducting regular inspections and notifying maintenance staff of any repairs needed.
CrewMember
AMC Theaters
06.2024 - 09.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Cashier
Raising Cane's
03.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Cashier/Cook
Dickeys BBQ Pit
02.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Cashier/Party Host/ Server
Chuck E Cheese
08.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Improved efficiency, organized checkout area for optimal workflow.
Cashier
Burger King
05.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
No Degree - High School
Park Hill High School
Kansas City, MO05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Creative problem solving
- Adaptability
- Dependability
Timeline
Cashier
Dollar Tree
03.2025 - Current
Cart Associate
Walmart
09.2024 - 02.2025
CrewMember
AMC Theaters
06.2024 - 09.2024
Cashier
Raising Cane's
03.2024 - 08.2024
Cashier/Cook
Dickeys BBQ Pit
02.2024 - 08.2024
Cashier/Party Host/ Server
Chuck E Cheese
08.2022 - 01.2023
Cashier
Burger King
05.2022 - 07.2022
No Degree - High School
Park Hill High School
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